Closed
Closed today Toggle weekly schedule

  • Overall rating: 0.7 /10
  • Trust index: Very low
  • Found in Blacklists: No
  • Title: BigWins Casino
  • Platform type: Crypto Casino, Instant Play, Live Casino, Mobile
  • Year of foundation: 2023
  • Owner:

    Bigwins LTD

  • Operator:

    Bigwins LTD

  • Official website: https://bigwins.com

Basic information

  • Providers:
    29+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not stated
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, French, German, Italian, Spanish, Polish, Portuguese, Swedish

Financial information

  • Payment methods:
    Neteller, Skrill, PaySafeCard, VISA, Mastercard, Sofort, Przelewy24, Neosurf, Bitcoin (BTC), Wire Transfer, Flexepin, Rapid Transfer, Dogecoin (XDG), Cashlib, Ethereum (ETH), Revolut, WebPayz, SEPA, Cardano (ADA), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), PIX, Ripple (XRP), Coinspaid, Tron (TRX)
  • Account currency:
    EUR, GBP, AUD, CAD, NZD, PLN, SEK, TRY
  • Withdrawal limit:

    per month €20,000
    per week €5,000

  • Withdrawal speed:

    EWallets: 0-1 hours
    Bank Transfers: 3-5 days
    Cheques: Not offered
    Card Payments:
    Pending Time: 0-24 hours

Responsible gaming

Self-Exclusion Tool, Self-Assessment Test, Self-Exclusion Register Participation: No

Information about licenses

Curaçao (CEG)Fake: our team discovered that the casino has a fake license.

Types of games

Warning: Unfair maximum win rule based on the total amount of deposits. This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Warning: No Reaction Policy for complaints. This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Casino Description

BigWins Casino is an online casino platform that offers a wide array of gaming options, including slots, table games, and live dealer experiences. The casino boasts a modern interface with cryptocurrency-friendly transactions, allowing players to deposit and wager using major digital currencies. Despite the impressive variety of games and the inclusion of 24/7 live chat support, BigWins Casino is marred by substantial fairness and safety concerns.

When assessing the legitimacy and safety of BigWins Casino, several key factors come into play. One primary concern is the fairness of the Terms and Conditions, which have been found to contain predatory clauses that may disadvantage players by withholding winnings. This finding is reflected in its overall assessment, urging players to approach with caution or consider alternative options with more player-friendly terms. Furthermore, while the casino holds a license from Curacao eGaming, its legitimacy has been questioned, adding to the apprehension surrounding its operations.

BigWins Casino's reputation further suffers from its handling of player complaints. The platform has accumulated numerous unresolved issues, leading to a significant number of black points in industry evaluations. Despite not being listed on significant blacklists, the casino's troubled history with player disputes indicates potential risks. Players have voiced concerns on various platforms, but the lack of a comprehensive feedback system makes it difficult to gauge a consistent user sentiment about BigWins Casino.

In terms of payment methods, BigWins Casino provides a diverse selection of 26 options, including traditional methods like VISA and Mastercard, and modern cryptocurrencies such as Bitcoin, Ethereum, and Tether. However, certain restrictions exist based on players' geographical locations, and deposit fees may apply to some transactions. While the casino facilitates fast withdrawal processes, these benefits are overshadowed by its fairness issues, which could impact the security of winnings.

On the brighter side, BigWins Casino collaborates with renowned game providers such as NetEnt, Play'n GO, and Relax Gaming, offering a vast game library that includes popular titles and live casino games from Evolution Gaming. The platform is designed for seamless navigation, and its mobile compatibility ensures players can enjoy their favorite games on the go. Additionally, the casino's commitment to providing a responsive customer service experience through multiple support channels is a positive aspect for aiding players with queries and technical assistance.

Despite these advantages, BigWins Casino lacks robust tools for responsible gambling, offering limited options for setting limits and self-exclusion. The casino does provide resources for players seeking help, but the effectiveness of these measures can vary. As a relatively small international casino, BigWins aims to capture a piece of the online gambling market, yet the safety concerns cannot be overlooked by potential players.

In conclusion, BigWins Casino presents a mixed bag for online gamblers. While the site's user-friendly interface, extensive game selection, and cryptocurrency compatibility are appealing, the lingering concerns about its terms, fairness, and overall player safety warrant careful consideration. Players are encouraged to weigh these factors and conduct personal research to determine if BigWins Casino aligns with their expectations for a secure and enjoyable gaming experience.

List of providers

Pragmatic Play, NetEnt, Nolimit City, Red Tiger Gaming, Pocket Games Soft, Gamzix, SmartSoft Games, Wazdan, Spinomenal, Endorphina, Evolution Gaming, Ezugi, Play'n GO, Push Gaming, Hacksaw Gaming, Relax Gaming, Spribe, Blueprint Gaming, Big Time Gaming, Yggdrasil Gaming, Quickspin, 3 Oaks Gaming, Booming Games, Playtech, Amatic, Mancala Gaming, Tom Horn Gaming, Fugaso, Fantasma Games, Kalamba Games, Evoplay, Thunderkick, Merkur Gaming, Games Global, GameArt, Betsoft Gaming, BGaming, Habanero, Swintt, Golden Hero Games, Oryx Gaming, Kiron Interactive

Casino reputation

  • Overall rating: 0.7 /10
  • CasinoGuru: 0.5 /10
  • AskGamblers: 1 /10
  • Trust index: Very low

Общий рейтинг

Рейтинг CasinoGuru

Рейтинг AskGamblers

Players' reviews of the casino

User feedback (max. 10):5

Rated by 2 users

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 16

Opened: 0 Resolved: 0 Unresolved: 13 Rejected: 3

  • Found in Blacklists: No
  • No comments yet.
  • Add a review