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  • Overall rating: 5.8 /10
  • Trust index: Above average
  • Found in Blacklists: No
  • Title: Captain Jack Casino
  • Year of foundation: 2010
  • Owner:

    Ace Revenue Group

Basic information

  • Number of games:
    324+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand Profit:
    ~ $20,000,000

Financial information

  • Payment methods:
    Neteller, Mastercard, VISA, American Express, Bitcoin (BTC), Wire Transfer, Check (Cheque), Ripple (XRP), Discover, Dogecoin (XDG), Changelly, Tether (USDT), Players Rewards Card, Binance Coin (BNB), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC)
  • Account currency:
    USD
  • Min. deposit:

    $9 (Tether)/$30 (Credit/Debit Cards)

  • Min. withdrawal:

    $100

  • Withdrawal limit:

    per week $2,500

Verification

  • ID card
  • Proof of address
  • Selfie with ID documents
  • Phone verification

Information about licenses

Costa Rica

Types of games

Casino Description

Captain Jack Casino is an online gambling platform known for its extensive selection of games powered primarily by Realtime Gaming and its diverse range of deposit and withdrawal methods, including various cryptocurrencies. However, players should be cautious about the fairness of its Terms and Conditions, as some clauses may potentially disadvantage players.

While Captain Jack Casino may not be the most secure option available due to its somewhat unfair rules, it stands out in some areas such as a variety of bonuses, a user-friendly website, and the ability to transact with multiple cryptocurrencies like Bitcoin, Ethereum, and more. Despite the above average safety index, other casinos might offer a more secure and fair gaming experience.

One notable feature of Captain Jack Casino is its significant revenue, which positions it as a medium-sized player in the online gambling industry. Interestingly, it manages a large pool of related casinos, though user reviews on popular platforms suggest mixed experiences. Some players have reported satisfaction with the game variety and bonus offerings, while others highlight issues with withdrawal processes and lack of responsible gambling tools.

The casino's selection of games includes slots, roulette, blackjack, video poker, and more, providing players with a broad spectrum of gaming choices. These games, however, are supplied by a single provider, Realtime Gaming, meaning that some games might require downloads, which could be inconvenient for users who prefer instant play.

Customer support at Captain Jack Casino has been rated as average, with several communication channels available for players. However, the first withdrawal process is notably slow, which may be frustrating for players seeking quick access to their winnings. Furthermore, it lacks responsible gambling tools, a critical aspect for players who wish to manage their gaming activities.

For players interested in bonus structures, Captain Jack Casino provides sticky bonuses, which are non-cashable, and the maximum withdrawal limits linked to these bonuses depend on the player's VIP level. Such conditions underline the necessity for players to read and understand the casino’s Terms and Conditions diligently before engaging in gameplay.

Finally, players must be at least 21 years old to participate in the gameplay at Captain Jack Casino, adhering to its regulatory requirements. While it may attract some with its cryptocurrency flexibility and attractive bonuses, individuals prioritizing fair play and faster withdrawals might consider exploring other casino options that better align with these priorities.

Casino reputation

  • Overall rating: 5.8 /10
  • CasinoGuru: 7.4 /10
  • CasinoMentor: 6.7 /10
  • BestCryptoCasino: 3.3 /10
  • Trust index: Above average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Terrible

Rated by 42 users (CasinoGuru)

User feedback (max. 5):1

Rated by 226 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 298

Opened: 0 Resolved: 103 Unresolved: 25 Rejected: 170

  • Found in Blacklists: No
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