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  • Overall rating: 6.2 /10
  • Trust index: Above average
  • Found in Blacklists: No
  • Title: Casino.me
  • Year of foundation: 2020
  • Owner:

    Sweetspot N.V.

Basic information

  • Providers:
    60+
  • Number of games:
    5070+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand Profit:
    ~ $1,000,000

Financial information

  • Payment methods:
    Payz (ecoPayz), VISA, Mastercard, Diners Club, American Express, Bitcoin (BTC), Sony bank, Kagoshima Bank, The Chiba Bank, Wire Transfer, Aeon Bank, Mizuho Bank, Discover, PayPay, Sumitomo Mitsui Banking Corporation (SMBC), Jeton, Ethereum (ETH), JCB, Vega wallet JP, Ripple (XRP), Litecoin (LTC), Cardano (ADA), Dogecoin (XDG), Tron (TRX), Binance Coin (BNB), Solana (SOL), Stellar Lumens (XLM), Bitcoin Cash (BCH)
  • Account currency:
    USD
  • Min. deposit:

    €15(First deposit)/€20(After the first deposit)

  • Min. withdrawal:

    €20

  • Withdrawal limit:

    per month $20,000

Verification

  • ID card, passport
  • Proof of address
  • Selfie with ID documents

Information about licenses

Curaçao Gaming Authority (CGA)

Types of games

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Casino Description

Casino.me is an online casino primarily targeted at Japanese players, offering a variety of games and payment options, including cryptocurrencies. Despite having a safety index above average, players should be cautious, as Casino.me has somewhat unfair Terms and Conditions.

Casino.me provides a diverse selection of games from renowned providers such as NetEnt, Evolution Gaming, and Pragmatic Play, catering to different preferences and styles. Players can indulge in slots, table games, live casino options, and even eSports betting. This broad range ensures that every user finds something enjoyable, making the casino appealing to a wide audience.

One notable advantage of Casino.me is its support for multiple payment methods, including cryptocurrencies like Bitcoin and Ethereum. Such flexibility facilitates easier transactions and appeals to those looking for modern payment solutions. However, it's important to note that payouts exceeding €20,000 are divided into monthly installments, which might be a consideration for high rollers.

The casino's customer service, though rated as effective, is limited, with live chat support not available 24/7 and no telephone support options. This can be seen as a downside for players who might require immediate or in-depth assistance. Additionally, Casino.me supports only one language, which might hinder communication for non-Japanese speaking players.

Loyalty programs and welcome bonuses are designed to engage players, offering incentives that add value to the gaming experience. While attractive, players should thoroughly understand the accompanying terms, as these can be complex or limiting at times, especially in relation to withdrawals.

While Casino.me is not featured on any major blacklists, caution is advised due to the mixed safety reviews regarding the fairness of its Terms and Conditions. Although their safety index is above average, its connection with five other online casinos has resulted in a reduced score, signaling potential risks. Therefore, while it may be viable for some players, those who prioritize a fair and safe gambling atmosphere might find better alternatives.

In conclusion, Casino.me offers a compelling gaming environment for Japanese users, enriched by a wide variety of games and flexible payment options. Nevertheless, potential players should remain vigilant, carefully reviewing the casino's Terms and Conditions and considering the limitations in language support and customer service availability before committing.

Casino reputation

  • Overall rating: 6.2 /10
  • CasinoGuru: 7 /10
  • CasinoMentor: 4.4 /10
  • BestCryptoCasino: 7.1 /10
  • Trust index: Above average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback (max. 5):2.6

Rated by 7 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 43

Opened: 0 Resolved: 11 Unresolved: 9 Rejected: 23

  • Found in Blacklists: No
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