Open
Open 24h today Toggle weekly schedule

  • Overall rating: 5.3 /10
  • Trust index: Low
  • Found in Blacklists: No
  • Title: Cocoa Casino
  • Year of foundation: 2019
  • Owner:

    SSC Entertainment NV

Basic information

  • Providers:
    13+
  • Number of games:
    981+
  • Brand Profit:
    ~ $20,000,000
  • Interface language:
    English, French, German, Italian, Spanish, Portuguese

Financial information

  • Payment methods:
    Skrill, Neteller, VISA, Mastercard, Sofort, American Express, Neosurf, Bitcoin (BTC), Wire Transfer, Flexepin, Swipelux, Bitandpay, Discover, PayDo, Litecoin (LTC), Bitcoin Cash (BCH), Ethereum (ETH), Tether (USDT), USD Coin (USDC)
  • Account currency:
    USD, EUR, GBP, AUD, NZD, ZAR
  • Min. deposit:

    $5

  • Min. withdrawal:

    $50

  • Withdrawal limit:

    per month $2,000
    per week $500

Verification

  • ID card, passport
  • Proof of address
  • Proof of payment method ownership
  • Credit card verification form (if the deposit was made with a credit card)
  • Time for document verification: 0 - 3 days

Information about licenses

Curaçao Gaming Authority (CGA)

Types of games

Warning: Unfair maximum win rule based on the total amount of deposits. This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important: Very low withdrawal limit. This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Important: Casino operates without a license. This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Casino Description

Cocoa Casino is an online platform that stands out with its crypto-friendly policies and includes a wide range of games from slots to live casino options. Owned by SSC Entertainment NV, it has an extensive selection of payment methods, though curiously, Bitcoin remains the primary withdrawal option for UK players. Despite its breadth in payment options, the casino imposes strict withdrawal limits, which could be a constraint for users seeking flexibility.

The impression of Cocoa Casino cannot be complete without touching on its standing in player safety and fairness. Unfortunately, Cocoa Casino does not boast a high rating in these areas. The analysis conducted by experts reveals terms and conditions perceived as unfair, potentially allowing the casino to withhold winnings from players. Due to these factors, players are advised to exercise caution. Furthermore, Cocoa Casino operates without any officially recognized gambling license, raising additional concerns about regulation and oversight.

Cocoa Casino does have some distinguishing features. It offers games from well-known providers like Rival and Betsoft Gaming. However, the selection remains limited compared to other platforms, potentially limiting the variety players might be seeking. The use of an auto-translate feature in live chat support for some languages highlights an effort to enhance player support and engagement, although improvements in this area could benefit user experience further.

From a promotional standpoint, Cocoa Casino offers bonuses, but these are described as 'sticky,' meaning the bonus amount cannot be cashed out and exists solely to boost gameplay. While some players may find this appealing for extended playtime, it is essential to note the limitations these bonuses impose. Additionally, regardless of its medium-sized operation with significant annual revenues, users have reported less than favorable experiences, specifically due to low monthly withdrawal limits and the associated fees.

Cocoa Casino allows for membership from a diverse geographical spread, contributing to its international feel, yet there's a unique stipulation that players must be at least 25 years old to participate. Despite being a small casino internationally, its management under AffDynasty Group since 2019 signifies a possible ongoing evolution in operations and player engagement. However, user feedback aligns more with dissatisfaction, indicating service areas that the casino needs to address actively.

In conclusion, Cocoa Casino presents a platform with a notable crypto-friendliness and a broad array of entertainment options but is shadowed by issues related to fairness and financial flexibility. Its lack of a formal gambling license and low standing in safety assessments are red flags for potential players. This casino might suit players interested in crypto transactions and who appreciate the specific selection of games it offers. Nevertheless, it is prudent for users to arrive with tempered expectations and awareness of the possible restrictions involved.

List of providers

Rival, Betsoft Gaming, Tom Horn Gaming, Saucify (BetOnSoft), Spinomenal, Fugaso, InstaNet, Fresh Deck Studios, Vivo Gaming, Felix Gaming, Dragon Gaming, Wingo, Qora Games

Casino reputation

  • Overall rating: 5.3 /10
  • CasinoGuru: 3.6 /10
  • CasinoMentor: 7.6 /10
  • Trust index: Low

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Bad

Rated by 62 users (CasinoGuru)

User feedback (max. 5):2.7

Rated by 442 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 20

Opened: 0 Resolved: 8 Unresolved: 3 Rejected: 9

  • Found in Blacklists: No
  • No comments yet.
  • Add a review