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  • Overall rating: 5.6 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Dream Palace Casino
  • Platform type: Instant Play, Mobile
  • Year of foundation: 2012
  • Operator:

    ProgressPlay Limited

  • Official website: https://www.dreampalacecasino.com

Basic information

  • Providers:
    89+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not stated
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, French, Spanish, Finnish, Japanese, Portuguese

Financial information

  • Payment methods:
    Skrill, Neteller, PaySafeCard, Payz (ecoPayz), VISA, Mastercard, VISA Debit, PayPal, Trustly, Solo, Diners Club, Neosurf, VISA Electron, Switch, Maestro, AstroPay, VISA Delta, Wire Transfer, ApplePay, Instant Bank Transfer, Swiffy EFT, MuchBetter, PayViaPhone, Interac, Discover, Interac e-Transfer, JCB
  • Account currency:
    USD, EUR, GBP, CAD, GTQ, JPY, NOK, NZD, ZAR
  • Withdrawal limit:

    per month $6,000
    per week $3,000

  • Withdrawal speed:

    EWallets: 24 hours
    Bank Transfers: 4-10 days
    Cheques: Not offered
    Card Payments: 6-8 days
    Pending Time: 72 hours

Responsible gaming

Deposit Limit Tool, Wager Limit Tool, Loss Limit Tool, Time/Session Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, Reality Check Tool, Self-Assessment Test, Self-Exclusion Register Participation: Gamstop

Information about licenses

Malta (MGA)
United Kingdom (UKGC)

Types of games

Casino Description

Dream Palace Casino is an online gaming platform that blends a wide selection of games with a commitment to responsible gaming, although it displays several challenges regarding its safety and fairness.

Evaluated as part of a thorough analysis, Dream Palace Casino exhibits below-average safety standards owing to some unfriendly terms and conditions for players. While it provides a rich exhibit of games from providers like NetEnt, Microgaming, and Quickspin, its terms can sometimes act against the player’s favor, especially concerning payout conditions. Notably, this results in a recommendation to explore other sites with less restrictive policies.

Dream Palace Casino outshines when it comes to its gaming portfolio. It offers access to an extensive variety of slots and live dealer games, showcasing titles from over 89 providers, including prominent names like Evolution Gaming and Play'n GO. Furthermore, it features a vivid collection of scratch games and interesting live shows, enhancing entertainment variety for players.

Despite its gaming advantages, the casino has explicit geographical restrictions; users from countries such as France, Germany, and the United States, among others, are unable to access the platform. Additionally, it enforces withdrawal fees and has low monthly withdrawal limits, which may impact player experience adversely.

The casino is fortified with SSL encryption, meeting the UK Gambling Commission’s standards for fair play. While it shows flexibility in being an instant-play and mobile-friendly platform, Dream Palace Casino’s range of virtual table games is somewhat restricted.

Dream Palace Casino provides good customer support through live chat, which features auto-translate capabilities, ensuring effective communication across languages. Nevertheless, players primarily rely on this method due to delayed response times via email. Particularly noteworthy is the use of a chatbot, offering a unique aspect of player interaction, though traditional support remains integral.

The casino operates under the ProgressPlay family, recognized for supporting multiple responsible gaming options. It tailors adequate measures to secure user information while maintaining legal gambling practices. However, the site faces criticism from players who have encountered payment disputes related to its broader network of online casinos.

In sum, Dream Palace Casino presents itself as a captivating platform for slot enthusiasts with its diversified game collection and dynamic support options. Yet, potential players should carefully consider its restrictive terms and operational challenges when evaluating its suitability.

List of providers

NetEnt, Nolimit City, Pragmatic Play, Playtech, Apricot (Microgaming), ELK Studios, Big Time Gaming, Scientific Games, Tom Horn Gaming, Quickspin, Eyecon, Evolution Gaming, Play'n GO, Red Tiger Gaming, Wazdan, Blueprint Gaming, Nextgen Gaming, Lightning Box, Thunderkick, Spinomenal, Rabcat, 1x2Games, 2By2 Gaming, Iron Dog Studios, Realistic Games, Chance Interactive, Greentube, Neko Games, SpinPlay Games, Half Pixel Studios, Gold Coin Studios, Pulse 8 Studios, Max Win Gaming, Spribe, Alchemy Gaming, Northern Lights Gaming, All For One Studios (ALL41), Neon Valley Studios, Gameburger Studios, Snowborn Games, Switch Studios, Playzido, Hacksaw Gaming, Games Inc., Oros Gaming, Hammertime, Nailed it! Games, Games Global, Infinity Dragon Studios, Circular Arrow, Light & Wonder, Retro Gaming, Buck Stakes Entertainment, On Air Entertainment, Jelly, Highlight Games, Real Dealer Studios, GONG Gaming Technologies, Aurum Signature Studios, Spark Gaming, Barstruck, Blue Ring Studios, Ad Lunam, Coin Machine Gaming, S Gaming, AreaVegas, InnoGames, Wishbone, Prospect Gaming, Bet Digital, Foxium, Shuffle Master, Skillzzgaming, BF Games, Slingshot Studios, Stormcraft Studios, Crazy Tooth Studio, Fortune Factory Studios, Triple Edge Studios, Old Skool Studios, Skywind Group, Just For The Win, Core Gaming, PearFiction Studios, Inspired Gaming, Synot Games, Leap Gaming, Gamevy, Fugaso

Casino reputation

  • Overall rating: 5.6 /10
  • CasinoGuru: 6.2 /10
  • AskGamblers: 6.6 /10
  • CasinoMentor: 4.1 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback (max. 10):3

Rated by 1 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 8

Opened: 0 Resolved: 1 Unresolved: 4 Rejected: 3

  • Found in Blacklists: No
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