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  • Overall rating: 6.9 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Frank Casino
  • Platform type: Instant Play, Mobile, Sports, Live Casino
  • Year of foundation: 2014
  • Owner:

    Hazarion N.V.

  • Operator:

    Hazarion N.V.

  • Official website: https://frankcasino.com/en

Basic information

  • Providers:
    149+
  • Number of games:
    6342+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not stated
  • Brand Profit:
    ~ $5,000,000
  • Interface language:
    English, Russian, Portuguese

Financial information

  • Payment methods:
    Skrill, Neteller, PaySafeCard, Payz (ecoPayz), Mastercard, VISA, Boleto Bancario, Maestro, Bitcoin (BTC), Online bank transfer, Wire Transfer, ApplePay, Tether (USDT), Interac, MiFinity, Ripple (XRP), Litecoin (LTC), Cardano (ADA), USD Coin (USDC), DASH, Bitcoin Cash (BCH), Ethereum (ETH), Dogecoin (XDG), MuchBetter, CoinPayments, Maksipara, eCashout, PicPay, PIX, Interac e-Transfer
  • Account currency:
    USD, EUR, BRL, CAD, IDR, INR, MYR, NOK, PHP, PLN, THB, TRY, VND
  • Min. deposit:

    RON 20/ SEK 100

  • Min. withdrawal:

    Not announced on their website

  • Withdrawal limit:

    per month $100,000

  • Withdrawal speed:

    EWallets: 0-1 hours
    Bank Transfers: 1-5 days
    Cheques: Not offered
    Card Payments: 1-5 days
    Pending Time: 0-24 hours

Verification

  • ID card, passport
  • Proof of address
  • Proof of payment method ownership
  • Additional procedures potentially required
  • Time for document verification: 0 - 24 days

Responsible gaming

Self-Exclusion Tool, Self-Assessment Test, Self-Exclusion Register Participation: No

Information about licenses

Anjouan Gaming Board
Curaçao Gaming Authority (CGA)

Types of games

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Casino Description

Frank Casino is an online gambling platform characterized by a diverse game library and responsive customer support, yet it's essential to weigh its potential drawbacks before investing time and money into gameplay.

Frank Casino's standout feature is its extensive selection of games powered by renowned providers such as Microgaming and NetEnt. Players can experience everything from top-tier slots to immersive live dealer games, offering a comprehensive gambling experience. The casino supports a broad range of payment methods, including cryptocurrencies, providing flexibility in transactions. High cashout limits further enhance player flexibility, especially for high rollers.

Despite these advantages, there are notable setbacks that potential players should consider. The casino poses limitations on responsible gaming options, which might be a concern for those seeking a secure and controlled gambling environment. Additionally, players face deposit and withdrawal fees, which can impact overall enjoyment and financial planning. Frank Casino restricts access to multiple countries, limiting its global reach considerably.

The security and fairness of Frank Casino are certified by independent audits, ensuring that players experience genuine random gaming environments across NetEnt, Microgaming, and Playson platforms. Their encryption technology is robust, safeguarding sensitive data against unauthorized access.

User experience at Frank Casino is generally favorable due to its 24/7 live chat support, although the auto-translate feature used in customer service communications might occasionally hinder detailed understanding for non-English speakers. Whether accessing the site through desktops or mobile devices, players can enjoy seamless gameplay across different channels.

On the downside, players should be aware of the potential for account suspension due to inactivity, as well as the removal of bonuses if they're not used timely. Such factors, along with the casino's modest size, might lead to hesitancy but do not overshadow its broad offerings and player protection tools.

While Frank Casino impresses with its versatile gaming options and high withdrawal limits, potential users are advised to approach with caution concerning its terms and conditions. This casino suits players who prioritize a wide range of games and strong support, yet may not fulfill those looking for comprehensive responsible gaming options.

List of providers

Games Global, NetEnt, Evolution Gaming, Betsoft Gaming, Play'n GO, NextGen Gaming, 1x2Games, Blueprint Gaming, Quickspin, Yggdrasil Gaming, Playson, Thunderkick, Amatic, Bet Digital, Big Time Gaming, Elk Studios, Endorphina, Lightning Box, Booming Games, Push Gaming, Habanero, Pragmatic Play, Red Tiger Gaming, Chance Interactive, Red Rake Gaming, Booongo Gaming, Side City Studios, August Gaming, Amusnet, GreenTube, Playtech, Tom Horn Gaming, Iron Dog Studios, Oryx Gaming, Fantasma Games, Foxium, Old Skool Studios, Rabcat, Relax Gaming, Just For The Win, Adoptit Publishing, 2By2 Gaming, High 5 Games, Genesis Gaming, Light & Wonder, Nolimit City, Wazdan, Swintt, Games Lab, Gamefish Global, Snowborn Games, Splitrock Gaming, GameArt, Hacksaw Gaming, Authentic Gaming, Leander Games, Reel Play, iSoftBet, Kalamba Games, Pocket Games Soft, Atomic Slot Lab, Indigo Magic

Casino reputation

  • Overall rating: 6.9 /10
  • CasinoGuru: 6 /10
  • AskGamblers: 7.2 /10
  • CasinoMentor: 8.3 /10
  • BestCryptoCasino: 5.9 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback:Mixed

Rated by 27 users (CasinoGuru)

User feedback (max. 5):3.5

Rated by 107 users (LCB)

User feedback (max. 10):4.9

Rated by 61 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 57

Opened: 0 Resolved: 15 Unresolved: 5 Rejected: 37

  • Found in Blacklists: No
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