Frank & Fred Casino

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    • Overall rating: 7.2 /10
    • Trust index: High
    • Found in Blacklists: No
    • Title: Frank & Fred Casino
    • Platform type: Instant Play, Mobile, Live Casino
    • Year of foundation: 2018
    • Owner:

      XC Gaming Sweden Limited
    • Official website: https://www.frankfred.com/

    Basic information

    • Providers:
      30+
    • Brand RTP:
      Not stated
    • Brand Profit:
      ~ $1,000,000
    • Interface language:
      English, Portuguese

    Financial information

    • Payment methods:
      Neteller, Trustly, Skrill, EnterCash, ZimplerGO, CashtoCode
    • Account currency:
      SEK
    • Withdrawal limit:

      per month 250,000 kr
      per week 150,000 kr
      per day 50,000 kr

    • Withdrawal speed:

      EWallets: 0-24 hours
      Bank Transfers: 3-5 days
      Cheques: Not offered
      Card Payments: 3-5 days
      Pending Time: 72 hours

    Responsible gaming

    Deposit Limit Tool, Self-Exclusion Tool, Self-Assessment Test, Self-Exclusion Register Participation: No

    Information about licenses

    Sweden (SGA)

    Types of games

    Casino Description

    Frank & Fred Casino is a modern online gaming platform that offers players a broad selection of entertainment options including slots, table games, live casino experiences, and lottery games. Known for its high level of safety and fairness, Frank & Fred Casino holds a commendable reputation among players, particularly in Sweden. Its user-friendly interface and mobile-friendly design facilitate easy navigation, allowing players to enjoy a seamless gaming experience on multiple devices.

    One of the major strengths of Frank & Fred Casino is its collaboration with top-tier software providers. This ensures a diverse game library featuring popular titles from the likes of NetEnt, Play’n GO, and Evolution Gaming. Players can explore a variety of games such as Starburst, Mega Fortune, and Gonzo’s Quest without the need for additional downloads, thanks to the instant play feature accessible through web browsers.

    While the game selection is impressive, the casino's licensing and regulation by authorities such as the Malta Gaming Authority and Spelinspektionen in Sweden further bolster its credibility. Additionally, the casino employs advanced encryption technology and firewall services to protect players' personal and financial information, offering members peace of mind while engaging with the platform.

    The customer support at Frank & Fred Casino is efficient and friendly, providing assistance through a 24/7 live chat function, email, and an online contact form. This high level of support assurance is complemented by the innovative use of a chatbot, enhancing user interaction and helping resolve queries promptly.

    However, there are some limitations to note. The casino currently does not offer a welcome bonus, which may deter new players looking for initial incentives. Its payment method options are somewhat restricted, with only a limited number of providers like Trustly, Zimpler, and Swish available for transactions. Additionally, Frank & Fred Casino enforces strict country restrictions, preventing players from several regions, including the USA and Canada, from participating.

    Despite some drawbacks, Frank & Fred Casino's commitment to fair play and customer satisfaction make it a recommendable platform for those seeking a trustworthy online casino experience. Its high Safety Index indicates reliability in processing winnings without complications, making it a suitable choice for players worldwide, particularly in regions where its services are accessible.

    For interested players, Frank & Fred Casino offers a straightforward, enjoyable gaming experience. With a strong user feedback score and absence from significant blacklists, players can engage with confidence, though it's crucial to verify specific terms related to one's region and explore the available payment methods beforehand.

    List of providers

    Games Global, NetEnt, Evolution Gaming, Betsoft Gaming, Nyx Interactive, Bally, Play'n GO, Barcrest Games, Novomatic, Oryx Gaming, Quickspin, Yggdrasil Gaming, Rabcat, Thunderkick, Elk Studios, Extreme Live Gaming, Push Gaming, Kalamba Games, Stakelogic, Pocket Games Soft, Relax Gaming, Red Tiger Gaming, Big Time Gaming, Red Rake Gaming, Leander Games, Pragmatic Play, iSoftBet, Nolimit City, Gamomat

    Casino reputation

    • Overall rating: 7.2 /10
    • CasinoGuru: 8 /10
    • AskGamblers: 7.2 /10
    • Trust index: High

    Overall rating

    CasinoGuru rating

    AskGamblers rating

    Players' reviews of the casino

    User feedback:Good

    Rated by 16 users (CasinoGuru)

    User feedback (max. 10):5.8

    Rated by 21 users (AskGamblers)

    Casino Complaints and Their Solutions

    Total complaints (CasinoGuru): 23

    Opened: 0 Resolved: 2 Unresolved: 12 Rejected: 9

    • Found in Blacklists: No

    Market Share (Blask data)

    BAP (Brand’s Accumulated Power) - the share of the Frank & Fred online casino brand in the overall consumer interest in the global market. Information provided by Blask.com - when contacting the service, you can receive up-to-date and very detailed data on more than 2, 500 brands and 60+ countries around the world: financial indicators, target audience interest dynamics, market volume, etc.

    Interest in the Frank & Fred brand was detected by Blask in the following countries: Sweden.

    BAP is displayed as a percentage of the total number, which allows you to clearly assess the relative presence of the brand in the country (taking into account the limited number of countries that are currently analyzed by the Blask service).

    Sweden

    Google Trends

    Here you can see the popularity of the brand for certain queries worldwide and separately for countries with English as their official language. To go to Google Trends, click on the corresponding logo and explore key queries for the brand in more detail.

    Brand popularity Frank & Fred in Worldwide


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    Brand popularity Frank & Fred on the world map


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