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  • Overall rating: 5.4 /10
  • Trust index: Low
  • Found in Blacklists: No
  • Title: GratoWin Casino
  • Platform type: Instant Play, Live Casino, Mobile
  • Year of foundation: 2019
  • Owner:

    Unigad Trading N.V.

  • Official website: https://gratowin.com

Basic information

  • Providers:
    47+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand RTP:
    Not publicly audited
  • Brand Profit:
    ~ $5,000,000
  • Interface language:
    English, French, German, Italian, Spanish, Arabic, Finnish, Norwegian, Polish, Portuguese

Financial information

  • Payment methods:
    Skrill, Neteller, PaySafeCard, VISA, Mastercard, Sofort, Multibanco, Boleto Bancario, Maestro, Neosurf, Western Union, Wire Transfer, Flexepin, Pay With Click, Pago Efectivo, blik, PIX, OXXO, SPEI, Tambo, WebPay, Rapid Transfer, CashtoCode, Coinspaid, MiFinity, Interac, Interac e-Transfer, Cashlib, ClicToPay, Quantum
  • Account currency:
    USD, EUR, BRL, CAD, CHF, CLP, INR, JPY, MXN, NOK, NZD, PEN, PLN, SEK, THB, ZAR
  • Withdrawal limit:

    per month €500

  • Withdrawal speed:

    EWallets: 0-96 hours
    Bank Transfers: 4-10 days
    Cheques: Not offered
    Card Payments: 4-10 days
    Pending Time: 0-96 hours

Responsible gaming

Deposit Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, Reality Check Tool, Self-Assessment Test, Self-Exclusion Register Participation: No

Information about licenses

Curaçao Gaming Authority (CGA)

Types of games

Important: Very low withdrawal limit. This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.

Casino Description

GratoWin Casino is an online gambling platform renowned for its modern interface and extensive game selection, operated by Inafet Ltd. and licensed in Curacao. While it poses attractive features like weekly cashback and a vibrant VIP club, it also presents certain challenges, especially concerning withdrawal limits and player support availability.

Upon logging into GratoWin Casino, players are greeted with an intuitive user interface that facilitates seamless navigation across its wide variety of gaming options. Featuring contributions from leading software providers such as NetEnt, Playtech, and Evolution Gaming, the platform boasts a comprehensive lineup of slots, table games, and live dealer experiences. For those who relish interactive entertainment, the live games offer a thrilling dimension with options like live roulette and poker. However, traditional poker enthusiasts might find the selection somewhat limited.

When it comes to user experience, GratoWin Casino maintains responsive customer support via email and live chat. During peak hours, the live chat adheres to limited service times but is noted for prompt and helpful assistance. Nevertheless, players seeking round-the-clock support might find this restrictive. Another highlight is their rapid handling of withdrawal requests, fostering a reputation for efficiency in financial transactions.

GratoWin Casino's VIP Club offers an escalating tier system that allows players to unlock greater benefits and higher withdrawal limits as they accumulate points from their deposits. This program incentivizes engagement and long-term participation, rewarding regular players with exclusive offers and services. Upon their journey through various tiers, players can enhance their gaming experience and access more substantial financial privileges.

Despite its advantages, GratoWin Casino imposes constraints on withdrawal limits, especially for new players. Entry-level users face a modest monthly withdrawal threshold, potentially restricting high-value cashouts. Meanwhile, the casino's commitment to responsible gambling features could be more comprehensive to aid players in maintaining balanced gaming habits. Options such as deposit limits and self-exclusion are present, yet their availability is limited compared to more elaborate systems seen elsewhere.

Moreover, the casino augments its appeal by incorporating weekly cashback offers and diverse promotional schemes that attract both new and existing members. Players can regularly engage in a dynamic range of incentives, tailor-made to enhance their gaming adventures. Nevertheless, it is advisable for visitors to scrutinize the underlying terms and conditions attached to such bonuses to ensure a transparent understanding of their implications.

In conclusion, GratoWin Casino serves as a medium-sized international platform catering to a wide array of gaming preferences. It stands out with responsive support and fast financial handling but draws reservations due to its fundamental withdrawal limitations and partial responsible gambling options. With a striking selection of games, vibrant VIP offerings, and a user-centric approach, it furnishes an engaging yet cautiously recommended environment for the world of online gambling.

List of providers

NetEnt, Nolimit City, TaDa Gaming, Pragmatic Play, Playtech, Novomatic, Big Time Gaming, Yggdrasil Gaming, Evolution Gaming, BGaming, GameArt, Red Tiger Gaming, Play'n GO, Endorphina, Wazdan, Habanero, Playson, Mr. Slotty, Betgames, PGsoft (Pocket Games Soft), Skywind Group, Amusnet, Spinoro, Onlyplay, Melterrea, Reevo, Amarix, Caleta Gaming, Mancala Gaming, Espresso Games, Ka Gaming, Salsa Technology, TrueLab Games, Phoenix7, BF Games, RAW iGaming, SmartSoft Games, Aspect Gaming, Gamebeat, CT Interactive, Hacksaw Gaming, Spribe, Macaw Gaming, Turbo Games, Platipus Gaming, Aviatrix, 1spin4win

Casino reputation

  • Overall rating: 5.4 /10
  • CasinoGuru: 4.8 /10
  • AskGamblers: 6.6 /10
  • CasinoMentor: 4.7 /10
  • Trust index: Low

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback (max. 5):2

Reviews: 10 (Trustpilot)

User feedback (max. 10):8

Rated by 1 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 107

Opened: 0 Resolved: 39 Unresolved: 0 Rejected: 68

  • Found in Blacklists: No
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