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  • Overall rating: 6.1 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Infinity Casino
  • Year of foundation: 2019
  • Operator:

    Grace Media (Gibraltar) Limited

Basic information

  • Providers:
    50+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, Cashback
  • Brand Profit:
    ~ $1,000,000

Financial information

  • Payment methods:
    Neteller, Skrill, VISA, Mastercard, Trustly, PayPal, VISA Electron, Santander, Interac, Royal Bank of Scotland, NatWest, Monzo Bank, Danske Bank, Bank of Ireland, Halifax, Barclays, Lloyds, Nationwide Building Society, HSBC, MuchBetter, Revolut
  • Account currency:
    GBP
  • Withdrawal limit:

    per month $10,000
    per week $5,000
    per day $5,000

Information about licenses

United Kingdom (UKGC)
Gibraltar (GLA)

Types of games

Casino Description

Infinity Casino is an online platform offering a variety of games including slots, live dealer games, and more, but falls short in terms of safety and fairness. Holding licenses in the UK and Gibraltar, its appeal lies in the diversity of gaming options, yet its Terms and Conditions raise concerns.

One prominent issue of Infinity Casino is its less-than-ideal safety score, attributed to questionable Terms and Conditions, potential withdrawal fees, and limited payment method availability across countries. These factors point to a level of vulnerability that players might experience when engaging with this casino. Additionally, with only one language supported, its accessibility for non-English speaking players is limited, potentially hindering user experience.

Despite these drawbacks, Infinity Casino manages to offer live dealer games, a feature that enhances the overall gaming experience. The live games, powered by reputed providers like NetEnt, Play'n GO, and Pragmatic Play, offer an immersive experience consistent with larger casino platforms.

Customer support is accessible, albeit average, with a live chat equipped with auto-translate features for some languages, which may aid in resolving user issues more efficiently. This support mechanism, although basic, demonstrates the casino's attempt to accommodate international clientele, albeit in a limited manner.

Analyzing complaints and feedback from players, Infinity Casino scores below average, with noted player issues regarding denied payouts. This, coupled with its modest size, suggests caution for potential players, who may want to opt for casinos with fairer Terms and Conditions and proven track records for payout honesty.

In terms of financial transactions, the casino offers a variety of methods like Neteller, Skrill, Visa, and PayPal, yet users should be mindful of restrictions that might apply based on geographic location. The potential for withdrawal fees adds another layer of complexity to financial dealings within the casino.

While bonuses are up for grabs for new and existing players, these sweeteners should be explored carefully, ensuring understanding of any attached conditions. Infinity Casino attracts a specific demographic, with a noticeable following in the United Kingdom, benefiting from its compact and localized offering.

Ultimately, selecting an online casino is an exercise in due diligence. Infinity Casino possesses unique gaming options but requires players to tread carefully, reviewing Terms and Conditions thoroughly and considering user complaints before making a decision.

Casino reputation

  • Overall rating: 6.1 /10
  • CasinoGuru: 5.9 /10
  • CasinoMentor: 7 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 8

Opened: 0 Resolved: 2 Unresolved: 2 Rejected: 4

  • Found in Blacklists: No
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