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  • Overall rating: 5.1 /10
  • Trust index: Below average
  • Found in Blacklists: Yes
  • Title: Jackpot Wheel Casino
  • Platform type: Instant Play, Mobile, Crypto Casino
  • Year of foundation: 2016
  • Owner:

    TD Investments Ltd

  • Official website: https://www.jackpotwheel.com

Basic information

  • Number of games:
    332+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand RTP:
    Not stated
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, French

Financial information

  • Payment methods:
    Mastercard, VISA, American Express, Bitcoin (BTC), Wire Transfer, Litecoin (LTC), Tether (USDT), Bitcoin Cash (BCH), Ethereum (ETH)
  • Account currency:
    USD, EUR, CAD, DKK, NOK, NZD, SEK
  • Min. deposit:

    $20

  • Min. withdrawal:

    $100

  • Withdrawal limit:

    per week $2,500

  • Withdrawal speed:

    EWallets: 0-1 hours
    Bank Transfers: 10-12 days
    Cheques: 10-15 days
    Card Payments: 6-8 days
    Pending Time: 48-96 hours

Verification

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Selfie with ID documents
  • Phone verification
  • Additional procedures potentially required
  • Time for document verification: 0 - 48 days

Responsible gaming

Self-Exclusion Register Participation: No

Information about licenses

Kahnawake (KGC)

Types of games

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Casino Description

Jackpot Wheel Casino is an online platform offering a diverse range of casino games, including slots, table games, and video poker. It stands out with its distinct game portfolio primarily from the Saucify software, combined with features catering to both novice and seasoned players, all accessible on mobile devices.

Despite its engaging offerings, prospective players should be aware of the casino's safety and fairness concerns. The terms and conditions have been flagged as potentially unfavorable, raising caution in their application towards player winnings. Though not featured on significant blacklists, the connection to related casinos with numerous complaints suggests underlying issues in customer satisfaction.

This casino is licensed by the Kahnawake Gaming Commission and operates under TD Investments Ltd., aiming for a seamless gaming experience through numerous payment methods, including popular cryptocurrencies like Bitcoin. However, potential users need to anticipate a high minimum withdrawal limit of $100 accompanied by associated fees for certain transactions, which could impact their gaming fluidity.

A key feature of Jackpot Wheel Casino is its robust rewards program. Patrons can engage in contests, leaderboards, and a five-tier VIP scheme, enriching their gaming journey through unique achievements and privileges. With 24/7 live chat support and other channels like telephone and email, the casino ensures constant customer assistance, although the efficacy of these services has been marked as average.

Game enthusiasts will find the selection of game providers somewhat limited, yet the presence of popular titles and mobile-optimized games offers a substantial breadth of choice. The casino also supports live dealer games, adding an interactive dimension to the gaming experience. However, it’s important to highlight that withdrawal processes can be prolonged, particularly when opting for methods like checks.

Jackpot Wheel Casino is particularly popular among players in the USA, thanks to its approach in integrating cryptocurrency and mobile game enhancements. Yet, its less than ideal Safety Index advises a careful approach when considering it as a reputable option, principally for those prioritizing player protection and equitable treatment. In conclusion, this casino provides a vibrant and varied gaming environment but necessitates careful consideration in terms of its operational policies and safety framework.

List of providers

Genii, Betsoft Gaming, Saucify (BetOnSoft), Rival

Casino reputation

  • Overall rating: 5.1 /10
  • CasinoGuru: 5.7 /10
  • AskGamblers: 1 /10
  • CasinoMentor: 6.6 /10
  • BestCryptoCasino: 6.9 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback:Good

Rated by 113 users (CasinoGuru)

User feedback (max. 5):3.4

Rated by 262 users (LCB)

User feedback (max. 10):6

Rated by 1 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 13

Opened: 0 Resolved: 2 Unresolved: 2 Rejected: 9

  • Found in Blacklists: Yes
  • AskGamblers blacklisted:

    Blacklisted: Jackpot Wheel Casino is a brand operated under the Funky Affiliates program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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