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  • Overall rating: 3.9 /10
  • Trust index: Below average
  • Found in Blacklists: Yes
  • Title: Jupiter Club Casino
  • Platform type: Instant Play, Mobile, Crypto Casino, Live Casino
  • Year of foundation: 2002
  • Owner:

    TD Investments Ltd

  • Official website: https://www.jupiterclub.com/

Basic information

  • Number of games:
    549+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand RTP:
    Not stated
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English

Financial information

  • Payment methods:
    Mastercard, VISA, American Express, Bitcoin (BTC), Wire Transfer, Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Tether (USDT)
  • Account currency:
    USD, EUR, GBP, AUD, CAD, DKK, NOK, NZD, SEK
  • Min. deposit:

    $20

  • Min. withdrawal:

    $100

  • Withdrawal limit:

    per week $2,500

  • Withdrawal speed:

    EWallets: 0-1 hours
    Bank Transfers: 7-10 days
    Cheques: 10-15 days
    Card Payments: 5-7 days
    Pending Time: 24-72 hours

Verification

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Selfie with ID documents
  • Phone verification
  • Additional procedures potentially required
  • Time for document verification: 0 - 2 days

Responsible gaming

Self-Exclusion Register Participation: No

Information about licenses

Kahnawake (KGC)

Types of games

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Casino Description

Jupiter Club Casino is an online casino that offers a range of gaming experiences, including slots, table games, and live dealer games. Operating under the jurisdiction of Curacao, the casino is powered by several well-known gaming platforms such as Saucify, Betsoft, Rival, and Genii, providing a diverse selection of games to its players.

Despite its extensive offerings, Jupiter Club Casino has a mixed reputation due to several factors impacting player experiences. Notably, the Terms and Conditions are deemed unfair, with clauses that could potentially be used to refuse payouts. This aspect raises concerns about the transparency and fairness of the casino, making it a less appealing choice for players seeking reliability.

The casino's scale implies significant traction in the online gambling world, yet it also correlates with a high volume of player complaints. While larger casinos naturally accumulate more grievances due to their extensive user base, Jupiter Club Casino's association with numerous disputed winnings amplifies these concerns. Although not listed on major casino blacklists, the casino has a below-average safety profile.

Jupiter Club Casino employs robust security measures, including 128-bit SSL encryption, akin to those found in banking institutions, ensuring players' data is well-protected. Games are independently audited, affirming their fairness, providing some degree of reassurance to players concerning the integrity of their gaming experience.

Positive aspects of Jupiter Club Casino include various customer support channels such as 24/7 live chat, toll-free phone support, and email. Bitcoin acceptance adds flexibility and modernity to its payment options. The availability of live dealer games enriches the gaming experience, catering to diverse player preferences requiring interaction with real dealers.

Noteworthy drawbacks include limited game providers, extended banking processing times, and a high minimum withdrawal amount of $100, which may deter casual players or those with budget constraints. Restrictions on promotional packages, only available via invite, can limit player engagement with bonus offerings.

Furthermore, withdrawal limits are influenced by a player's rank, suggesting a tiered VIP system that could benefit frequent players with improved limits. Nevertheless, the playthrough requirements for bonuses are higher than average, potentially challenging for players attempting to meet conditions for bonus rewards.

In conclusion, while Jupiter Club Casino offers a diverse range of games with a solid support infrastructure, the unfavorable clauses in its T&Cs and a sizable quantity of unresolved player complaints necessitate careful consideration by prospective players. Choosing to engage with this platform involves weighing the benefits against the risks associated with its operations.

List of providers

Saucify (BetOnSoft), Genii, Rival, Betsoft Gaming

Casino reputation

  • Overall rating: 3.9 /10
  • CasinoGuru: 5.2 /10
  • AskGamblers: 1 /10
  • CasinoMentor: 5.6 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback (max. 5):1.6

Rated by 183 users (LCB)

User feedback (max. 10):6.6

Rated by 12 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 7

Opened: 0 Resolved: 1 Unresolved: 2 Rejected: 4

  • Found in Blacklists: Yes
  • AskGamblers blacklisted:

    Blacklisted: Jupiter Club Casino is a brand operated under the Grand Prive Affiliates program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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