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  • Overall rating: 4.6 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Lucky Owl Club Casino
  • Year of foundation: 2023
  • Owner:

    Epefil Limited

Basic information

  • Number of games:
    217+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand Profit:
    ~ $1,000,000

Financial information

  • Payment methods:
    VISA, Mastercard, American Express, Bitcoin (BTC), Ripple (XRP), Dogecoin (XDG), USD Coin (USDC), JCB, Discover, Zelle, Ethereum (ETH), Litecoin (LTC), Tether (USDT)
  • Account currency:
    USD, EUR, GBP, AUD, ZAR
  • Min. deposit:

    $25/$100 (ApplePay/PayPal)

  • Min. withdrawal:

    $25

  • Withdrawal limit:

    per month $10,000
    per week $2,500
    per day $500

Verification

  • ID card
  • Proof of address
  • Proof of payment method ownership
  • Selfie with ID documents
  • Time for document verification: 0 - 24 hours

Information about licenses

No license

Types of games

Warning: No Reaction Policy for complaints. This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino operates without a license. This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Casino Description

Lucky Owl Club Casino is an international online gambling platform known for its diverse payment methods and a user-friendly website design. Though it accepts players from various countries and offers both fiat and cryptocurrency transactions, it raises concerns due to its average safety measures and limited game selection. This casino is owned by Epefil Limited and operates without a disclosed gambling license, which can affect the trustworthiness perceived by potential players.

Our detailed review indicates that Lucky Owl Club Casino has a somewhat precarious standing in terms of fairness and safety. This is particularly highlighted by a significant number of unresolved player complaints and restrictive withdrawal conditions. Evaluating the terms and conditions reveals a mix of mostly fair rules along with several clauses that may be deemed as unfairly prejudiced against player interests. While this doesn’t necessarily classify it as a scam, it's critical for players to be aware and cautious.

The gaming library at Lucky Owl Club Casino is limited, featuring titles from only one provider–Rival. It offers popular games, including slots, roulette, blackjack, video poker, and more, yet notably lacks live dealer games. The absence of live casino options is a substantial drawback for players seeking a comprehensive casino experience. Despite this, the inclusion of jackpot games could appeal to those interested in larger potential winnings.

Another essential factor is the payment method versatility that Lucky Owl Club offers. Supporting 13 different payment options, including major credit cards like VISA and MasterCard, as well as several cryptocurrencies, deposits can be made instantly. Bitcoin, Ripple, and Ethereum are among the popular cryptocurrencies accepted, though many of these are only used for deposits. Zelle stands out for enabling instant transactions, which can be advantageous for those looking to start playing immediately.

While the casino presents various bonuses to lure players, potential withdrawal fees and low maximum withdrawal limits may impede players’ enjoyment and satisfaction. This restriction might particularly affect high rollers or players hitting significant wins, as payouts for larger winnings can be staggered over several weeks. The unclear licensing further complicates player confidence, demanding caution from the more discerning gamblers.

On the brighter side, Lucky Owl Club Casino has earned a good user feedback score based on numerous reviews, reflecting a generally positive user experience despite some limitations. Customer support has also been rated favorably, emphasizing quick and helpful responses, crucial for issues related to accounts, withdrawals, and more. Communication is streamlined thanks to the availability of several language options, catering to an international player base.

In summary, while Lucky Owl Club Casino provides a straightforward platform with attractive payment diversity and a pleasing website interface, players must weigh these against the potential safety concerns and limited game variety. Being informed and cautious can ensure a safer and more enjoyable gambling experience.

Casino reputation

  • Overall rating: 4.6 /10
  • CasinoGuru: 5.7 /10
  • Trust index: Below average

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Good

Rated by 62 users (CasinoGuru)

User feedback (max. 5):2.9

Rated by 73 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 27

Opened: 0 Resolved: 7 Unresolved: 13 Rejected: 7

  • Found in Blacklists: No
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