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  • Overall rating: 0.6 /10
  • Trust index: Very low
  • Found in Blacklists: No
  • Title: Lucky Wins Casino
  • Year of foundation: 2024
  • Owner:

    Luckwins LTD

  • Operator:

    Luckwins LTD

Basic information

  • Providers:
    31+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand Profit:
    ~ $5,000,000
  • Interface language:
    English, French, German, Italian, Spanish, Swedish

Financial information

  • Payment methods:
    Neteller, Skrill, PaySafeCard, VISA, Mastercard, Sofort, Przelewy24, Neosurf, Bitcoin (BTC), Wire Transfer, Flexepin, WebPayz, Revolut, PIX, Rapid Transfer, ClickPay, Cashlib, Ethereum (ETH), Dogecoin (XDG), SEPA, Tether (USDT), Litecoin (LTC)
  • Account currency:
    EUR, GBP, AUD, CAD, NZD, SEK
  • Withdrawal limit:

    per week €5,000

Information about licenses

Curaçao Gaming Authority (CGA)Fake: our team discovered that the casino has a fake license.

Types of games

Warning: Unfair maximum win rule based on the total amount of deposits. This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning: Fake games. This casino has fake games. These games look very similar to original slots and casino games but are not original. Fake games can have altered mathematical setup, such as a lower RTP.
Warning: No Reaction Policy for complaints. This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Casino Description

Lucky Wins Casino is an online gambling platform characterized by various casino and sports betting options, offering a quick registration process with only basic information required for new players. However, despite its easy signup, players should exercise caution due to several critical issues that have come to light.

At the heart of any reliable online casino is the promise of safety and fairness, especially when it concerns player funds and winnings. Lucky Wins Casino unfortunately falls short in these crucial areas. Our examination has revealed that the casino operates under a questionable license, raising doubts about its legitimacy. A pseudo license limits the protection afforded to players and can undermine confidence in a safe gaming environment. This lack of credible licensing is compounded by their unfair Terms and Conditions. These terms include predatory clauses that should be scrutinized by prospective players, as they might be used to withhold winnings unjustly, posing a significant risk to any gambler.

Lucky Wins Casino is a smaller international casino, evident from its moderate scale business and estimated annual revenue exceeding $5,000,000. While this might appeal to some players looking for a niche gaming experience, the size of the casino does not offset its high volume of unresolved player complaints. The feedback gathered from users indicates a lower than standard customer satisfaction, further highlighting the problematic areas that are recurring among its clientele.

The casino hosts an impressive suite of games from numerous reputable software providers, including industry stalwarts such as NetEnt, Play'n GO, and Microgaming. However, players should be aware of reports indicating the presence of fake games, which could be altered to increase the house advantage significantly. This discovery raises yet another point of concern regarding transparency and fairness in the gaming experience at Lucky Wins Casino.

Customer support, a vital aspect of any online casino, ranks as average in personal testing. While having multiple language options can be beneficial, the overall effectiveness and professionalism of the support team need improvement to handle player queries and issues efficiently.

Lucky Wins Casino, owned by Luckwins LTD, provides a variety of deposit methods, including popular options such as Bitcoin, VISA, and Mastercard. The plethora of payment types is designed to offer flexibility, catering to the needs of diverse players. Yet, the reliability of transactions is questionable, and potential restrictions on withdrawals must be taken into account. These aspects, together with limited responsible gaming options, indicate the casino's shortcomings in prioritizing player welfare.

Players who engage with this casino can utilize bonuses as an incentive to continue their gambling pursuits. Nevertheless, one must scrutinize these offers carefully, as they might come with complicated terms that could affect withdrawal capabilities.

In summary, while Lucky Wins Casino provides a wide array of games and quick registration, its substandard licensing, unfair terms, and dubious game offerings significantly tarnish its reputation. Players are advised to weigh these factors heavily before deciding to invest time and money at this casino. The casino's Safety Index is notably low, and players should seek alternative platforms that promise better security and player-friendly policies.

Casino reputation

  • Overall rating: 0.6 /10
  • CasinoGuru: 0.8 /10
  • Trust index: Very low

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Bad

Rated by 17 users (CasinoGuru)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 57

Opened: 0 Resolved: 5 Unresolved: 45 Rejected: 7

  • Found in Blacklists: No
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