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  • Overall rating: 5.3 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Old Havana Casino
  • Year of foundation: 2012
  • Owner:

    Main Street Vegas Group Casinos

Basic information

  • Number of games:
    330+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand Profit:
    ~ $1,000,000

Financial information

  • Payment methods:
    VISA, Mastercard, American Express, Bitcoin (BTC), Wire Transfer, Interac e-Transfer, Binance Coin (BNB), Ethereum (ETH), Tether (USDT), Litecoin (LTC), Dogecoin (XDG), Discover, Check (Cheque)
  • Account currency:
    USD
  • Min. deposit:

    $5 (Gift Cards)/$20 (Other methods)

  • Min. withdrawal:

    $150

  • Withdrawal limit:

    $2,000 (Regular) Weekly
    $3,000 (Silver) Weekly
    $4,000 (Gold) Weekly
    $5,000 (Platinum, Diamond) Weekly

Verification

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Credit card verification form (if the deposit was made with a credit card)
  • Notarized documents potentially required

Information about licenses

PanamaUnverifiable: we tried to check and verify license, but we were unable to do so.

Types of games

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Casino Description

Old Havana Casino is an online gaming platform known for its acceptance of players from various countries and its offering of enticing bonuses. Despite its small to medium size, it provides a loyalty program and a variety of promotions, including daily offers and a refer-a-friend bonus. However, multiple factors require careful consideration before engaging with this casino.

This venue operates under a Panama license and is part of the Main Street Vegas Group. Its estimated yearly revenues, while modest, indicate it functions as a small international casino. One of the notable features is its offering of 14 payment methods, including popular options like Visa, Mastercard, American Express, and various cryptocurrencies. Despite this, users should be aware of potential limitations regarding win and withdrawal limits.

The casino provides an array of games, such as slots, roulette, video poker, and blackjack, supplied by three main providers: Realtime Gaming, Visionary iGaming, and SpinLogic Gaming. However, its game library is somewhat restricted, requiring downloads for certain games, and does not include live dealer games, which could be seen as a limitation for players seeking more interaction.

Terms and conditions present another crucial aspect to scrutinize, given that some clauses might be interpreted as unfair. Such terms can impact how winnings are processed, so players may want to seek casinos with more favorable rules if these are a concern. Additionally, while complaints exist regarding disputed winnings, Old Havana Casino does not appear on key blacklists. This might provide some reassurance regarding the casino's operations.

In terms of customer service, the casino offers a good 24/7 support, though live chat isn't available around the clock. Those who experience registration or account issues can generally depend on responsive service for resolution. However, the absence of 24/7 live chat may seem less convenient for players needing immediate assistance.

User reviews suggest generally positive feedback, although this should be approached with caution due to potential biases or fabricated reviews. The player experience is complemented with bonuses on initial deposits, enhancing their first impression and encouraging ongoing engagement.

Given these considerations, Old Havana Casino presents a mix of attractions and challenges. Its acceptance of players from various countries and rewarding bonus structure highlight its appeal, while aspects like restricted game providers and potentially unfavorable terms signal a need for cautious exploration. The unique blend of features and potential drawbacks means it may not be ideally suited for every player, urging individuals to carefully weigh its characteristics before deciding to participate.

Casino reputation

  • Overall rating: 5.3 /10
  • CasinoGuru: 5.7 /10
  • CasinoMentor: 5.4 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Good

Rated by 84 users (CasinoGuru)

User feedback (max. 5):3.3

Rated by 329 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 13

Opened: 0 Resolved: 0 Unresolved: 10 Rejected: 3

  • Found in Blacklists: No
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