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  • Overall rating: 7.4 /10
  • Trust index: Above average
  • Found in Blacklists: No
  • Title: Planet 7 Casino
  • Year of foundation: 2008
  • Owner:

    Ace Revenue Group

Basic information

  • Number of games:
    315+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand Profit:
    ~ $20,000,000

Financial information

  • Payment methods:
    VISA, Mastercard, American Express, Bitcoin (BTC), Wire Transfer, Players Rewards Card, USD Coin (USDC), Coindraw, Changelly, Check (Cheque), Dogecoin (XDG), Ripple (XRP), Ethereum (ETH), Litecoin (LTC), Binance Coin (BNB), Tether (USDT), Discover
  • Account currency:
    USD, CAD
  • Min. deposit:

    $5 (Bitcoin Lightning)/$30 (Credit/Debit Cards)

  • Min. withdrawal:

    $50

  • Withdrawal limit:

    per week $2,500

Verification

  • ID card, passport, driver's license
  • Proof of address
  • Selfie with ID documents
  • Credit card verification form (if the deposit was made with a credit card)
  • Additional procedures potentially required
  • Time for document verification: 0 - 3 days

Information about licenses

Costa Rica

Types of games

Casino Description

Planet 7 Casino is a major online gambling platform established in 2008, targeting primarily the US market. Known for its simple and clean website design, it offers a variety of casino games, including slots, roulette, blackjack, video poker, and baccarat, from providers like Realtime Gaming and SpinLogic Gaming. The acceptance of Bitcoin and other cryptocurrencies adds a layer of modernity to its financial transactions. Despite its appealing features, it's essential to weigh its pros and cons to determine if it suits your gambling needs.

One of the standout attributes of Planet 7 Casino is its vast selection of payment methods. With options including credit cards like Mastercard, VISA, and American Express, along with a slew of cryptocurrencies such as Bitcoin, Ethereum, and Litecoin, the casino ensures flexibility for its users. However, potential players should be aware that withdrawal processes can be slow, with numerous complaints about delays, though a significant portion have been resolved.

Terms and conditions play a crucial role in the evaluation of any casino. For Planet 7 Casino, certain clauses in its T&Cs are perceived as unfair, presenting risks where rules might be employed to justify non-payment of winnings. It’s noteworthy that while Planet 7 supports customers through average customer service, it lacks a gambling license, which might be a point of concern for players seeking licensed platforms.

The casino has been criticized for not offering responsible gambling tools. This absence is something that all potential members should be cognizant of, especially those who prioritize safe gambling environments. Despite over 900 complaints, Planet 7 Casino demonstrates diligence in resolving issues, which is commendable but also an indicator of underlying operational difficulties.

User feedback for Planet 7 Casino is primarily negative. Out of 63 reviews, the consensus is a bad score. It's imperative to consider that reviews might not fully capture the essence of the casino, as they can be influenced by spurious or biased contributions. This is why they don’t contribute to the Safety Index calculation, which is above average.

Planet 7 Casino offers sticky bonuses that are non-cashable, thus enhancing the gambling experience while tying the player to the gaming platform. The casino mandates that its players be at least 21 years old, aligning with regulations typical for US-targeted gambling establishments. When positioning itself as a 'big casino', Planet 7 assures a comprehensive gaming environment, albeit at the expense of certain limitations that potential users must acknowledge.

In conclusion, while Planet 7 Casino features a user-friendly design and a diverse range of games and payment options, it is essential to proceed with caution due to its unlicensed status and the questionable clauses within its terms. Evaluating these components thoroughly will aid players in making informed decisions about their engagement with Planet 7 Casino.

Casino reputation

  • Overall rating: 7.4 /10
  • CasinoGuru: 7.7 /10
  • CasinoMentor: 7.8 /10
  • Trust index: Above average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Bad

Rated by 63 users (CasinoGuru)

User feedback (max. 5):0.4

Rated by 185 users (LCB)

User feedback (max. 5):1.4

Reviews: 108 (Trustpilot)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 331

Opened: 0 Resolved: 113 Unresolved: 36 Rejected: 182

  • Found in Blacklists: No
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