Closed
Closed today Toggle weekly schedule

  • Overall rating: 4.8 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Pocket Casino
  • Platform type: Mobile, Instant Play
  • Year of foundation: 2012
  • Operator:

    ProgressPlay Limited

  • Official website: https://www.pocketcasino.co.uk

Basic information

  • Providers:
    73+
  • Brand RTP:
    Not publicly audited
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, French, Spanish, Finnish, Japanese, Portuguese

Financial information

  • Payment methods:
    Discover, Neteller, Ukash, iDEAL, Skrill, Pay by Phone
  • Account currency:
    AUD, CAD, EUR, GBP, NZD, USD
  • Withdrawal limit:

    EUR 3,000 per month

  • Withdrawal speed:

    EWallets: 24-48 hours
    Bank Transfers:
    Cheques: 7-14 days
    Card Payments: 3-5 days
    Pending Time: 24-72 hours

Responsible gaming

Deposit Limit Tool, Wager Limit Tool, Loss Limit Tool, Time/Session Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, Reality Check Tool, Self-Assessment Test, Withdrawal Lock, Self-Exclusion Register Participation: No

Information about licenses

United Kingdom (UKGC)
Malta (MGA)

Types of games

Casino Description

Pocket Casino is an online casino specifically designed for mobile users, offering a diverse array of games primarily from Cozy Games. It is licensed in the United Kingdom, ensuring a secure gaming environment under strict regulatory supervision.

Pocket Casino stands out with its commitment to providing players a quality gaming experience on the go. With a strong focus on mobile compatibility, it supports a variety of modern smartphones and tablets, allowing players to enjoy their favorite games from virtually anywhere. The casino's HTML5 design integrates well with mobile devices, offering seamless gameplay and utilizing touch technology effectively.

The casino's game selection includes more than 30 slots from Cozy Games, alongside scratch card games and a limited offering of table games like Classic Blackjack, European Blackjack, and Roulette. Despite this modest range, Pocket Casino ensures all games are tested by iTech Labs, providing a fair and trustworthy gaming experience as per the standards required by the UK Gambling Commission.

Security is a top priority at Pocket Casino, with SSL encryption from COMODO safeguarding player information. While the casino accepts players only from the UK, it offers several responsible gaming options to ensure a safe betting environment. Interestingly, the casino utilizes a chatbot for customer interactions and provides live chat support with an auto-translate feature for some languages. However, phone support is notably absent.

Customer support operates 24/7 and can be accessed via live chat, online contact form, or a support ticket system, allowing players to resolve issues promptly. Despite the limitation of language support and no phone option, the quality of assistance is rated as average.

Despite its strengths, players should exercise caution as there are notable downsides. Pocket Casino imposes withdrawal fees and maintains a low monthly withdrawal limit, which can be restraining for players. Furthermore, not all payment methods are available for all countries, potentially complicating transactions for some users.

As part of the ProgressPlay family, Pocket Casino benefits from being linked with five other related casinos. Although it ranks as a smaller international casino, it is not featured on any major blacklists, which speaks positively about its operations. Nevertheless, the Safety Index classification suggests it may not be the best choice for players prioritizing fairness and safety above other factors.

Overall, while Pocket Casino provides a well-optimized mobile platform with a satisfactory selection of games and robust security, potential users should carefully review the terms and consider its limitations, particularly regarding country availability and financial transactions, before committing.

List of providers

NetEnt, Nolimit City, Pragmatic Play, Playtech, Apricot (Microgaming), Big Time Gaming, ELK Studios, Scientific Games, Tom Horn Gaming, Eyecon, Evolution Gaming, Play'n GO, Red Tiger Gaming, Barcrest Games, Blueprint Gaming, Wazdan, Lightning Box, Nextgen Gaming, Playson, Spinomenal, Thunderkick, Rabcat, 1x2Games, 2By2 Gaming, Iron Dog Studios, Chance Interactive, Games Warehouse, Hammertime, Wishbone, Bet Digital, Alchemy Gaming, Aurum Signature Studios, All For One Studios (ALL41), Crazy Tooth Studio, Buck Stakes Entertainment, Core Gaming, Circular Arrow, Games Global, Gold Coin Studios, Gamevy, Foxium, Fortune Factory Studios, Gameburger Studios, Fugaso, Ino Games, Infinity Dragon Studios, Inspired Gaming, Hacksaw Gaming, GONG Gaming Technologies, High Limit Studio, Half Pixel Studios, Neko Games, Nailed it! Games, Neon Valley Studios, Leap Gaming, Just For The Win, Oros Gaming, On Air Entertainment, PearFiction Studios, Old Skool Studios, Northern Lights Gaming, Real Dealer Studios, Pulse 8 Studios, Snowborn Games, Slot Factory, Skillzzgaming, Shuffle Master, Slingshot Studios, Skywind Group, Triple Edge Studios, Stormcraft Studios, SpinPlay Games, Switch Studios

Casino reputation

  • Overall rating: 4.8 /10
  • CasinoGuru: 6.3 /10
  • AskGamblers: 1 /10
  • CasinoMentor: 7.1 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback (max. 10):5.5

Rated by 2 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 8

Opened: 0 Resolved: 1 Unresolved: 4 Rejected: 3

  • Found in Blacklists: No
  • No comments yet.
  • Add a review