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  • Overall rating: 7.1 /10
  • Trust index: Above average
  • Found in Blacklists: No
  • Title: Silver Oak Casino
  • Year of foundation: 2008
  • Owner:

    Ace Revenue Group

Basic information

  • Number of games:
    324+
  • Types of bonuses:
    Deposit bonus, First deposit bonus, No deposit bonus
  • Brand Profit:
    ~ $20,000,000

Financial information

  • Payment methods:
    Mastercard, VISA, American Express, Bitcoin (BTC), Wire Transfer, Players Rewards Card, Check (Cheque), Changelly, Litecoin (LTC), USD Coin (USDC), Ethereum (ETH), Tether (USDT), Binance Coin (BNB), Zelle, Discover, Coindraw, Dogecoin (XDG), Ripple (XRP)
  • Account currency:
    USD
  • Min. deposit:

    $5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)

  • Min. withdrawal:

    $20

  • Withdrawal limit:

    per week $2,500

Verification

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Selfie with ID documents
  • Time for document verification: 0 - 3 days

Information about licenses

Costa Rica

Types of games

Casino Description

Silver Oak Casino is a substantial online casino predominantly targeting the US market, known for offering a range of gaming options such as slots, blackjack, and video poker.

In assessing Silver Oak Casino, various vital aspects were considered, such as its Terms and Conditions, customer complaints, payment processing speeds, and customer support quality. While the casino possesses an above-average safety index, suggesting a moderate level of reliability, it's essential to note certain criticisms that have been highlighted. Silver Oak Casino has been associated with over 250 complaints, with most being resolved, indicating a proactive approach to addressing player issues. However, the slow payment processing remains a point of contention for many users, potentially impacting the overall gaming experience.

Despite these drawbacks, Silver Oak Casino does offer some appealing features to its players. The presence of a live chat support available 24/7 ensures that players can receive assistance promptly, adding a layer of accessibility to the platform. Furthermore, the acceptance of Bitcoin and various other digital currencies aligns with the modern trend of crypto-friendly casinos, allowing for diversity in payment options.

One of the standout characteristics of Silver Oak Casino is its sticky bonuses, which are non-cashable and provide players with additional playing opportunities, albeit without the option to cash out the bonus itself. This feature can be attractive to those looking to extend their playtime and explore various games without additional deposits.

On the gaming front, Silver Oak Casino collaborates with renowned providers like Realtime Gaming and SpinLogic Gaming, ensuring a range of quality entertainment. However, some games require downloads, which can be cumbersome for users preferring instant online access. It's also noteworthy that the casino does not hold an official gambling license, a factor that players concerned about regulatory oversight should consider.

With estimated revenues exceeding $20,000,000 annually, Silver Oak Casino is classified as a medium-sized entity within the online gambling landscape. Despite its scale, the correlation between size and the volume of complaints does not disproportionately reflect negatively, indicating that the casino manages player grievances with relative effectiveness compared to its size.

In conclusion, Silver Oak Casino is an acceptable option for some players due to its diverse payment methods, substantial game offering, and reliable customer service. However, potential players should proceed with an informed decision, considering both the strengths and weaknesses the casino exhibits. While not the top-tier choice for those prioritizing fairness, it remains a viable option within the medium-sized casino category.

Casino reputation

  • Overall rating: 7.1 /10
  • CasinoGuru: 7.7 /10
  • CasinoMentor: 7.3 /10
  • Trust index: Above average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Terrible

Rated by 48 users (CasinoGuru)

User feedback (max. 5):0.7

Rated by 181 users (LCB)

User feedback (max. 5):1.6

Reviews: 65 (Trustpilot)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 314

Opened: 0 Resolved: 98 Unresolved: 30 Rejected: 186

  • Found in Blacklists: No
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