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  • Overall rating: 6.1 /10
  • Trust index: Below average
  • Found in Blacklists: No
  • Title: Silverplay Casino
  • Platform type: Crypto Casino, Instant Play, Live Casino, Mobile, Sports
  • Year of foundation: 2021
  • Owner:

    Next Global Era Limited

  • Operator:

    NewEra B.V.

  • Official website: https://silverplay.com/online-casino

Basic information

  • Providers:
    79+
  • Number of games:
    6300+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not publicly audited
  • Brand Profit:
    ~ $5,000,000
  • Interface language:
    English, French, German, Italian, Spanish, Arabic, Hungarian

Financial information

  • Payment methods:
    Neteller, Skrill, PaySafeCard, Payz (ecoPayz), VISA, Mastercard, Bitcoin (BTC), Wire Transfer, Santander, Rapid Transfer, Interac, MiFinity, Ripple (XRP), Volt, PayRedeem, Revolut, Litecoin (LTC), Tether (USDT), Dogecoin (XDG), Deutsche Bank, Volksbank, Barclays, WebPayz, eZeeWallet, Sparkasse, Raiffeisen Bank, KBC Online, SEB Bank
  • Account currency:
    USD, EUR, GBP, AED, ARS, BND, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, HKD, HUF, IDR, INR, JPY, KRW, KWD, MAD, MXN, MYR, NGN, NOK, NZD, PEN, PHP, PKR, PLN, PYG, SAR, SGD, SZL, THB, TMT, TND, TRY, TTD, TWD, UAH, UYU, VND, ZAR
  • Min. deposit:

    €10 (Credit/Debit Cards)/€20 ( Crypto)

  • Min. withdrawal:

    €10

  • Withdrawal limit:

    per month €20,000
    per week €5,000

  • Withdrawal speed:

    EWallets: 0-24 hours
    Bank Transfers: 3-5 days
    Cheques: Not offered
    Card Payments: 3-5 days
    Pending Time: 0-72 hours

Verification

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Selfie with ID documents
  • Credit card verification form (if the deposit was made with a credit card)
  • Notarized documents potentially required

Responsible gaming

Self-Assessment Test, Self-Exclusion Register Participation: No

Information about licenses

Curaçao Gaming Authority (CGA)
Anjouan Gaming Board

Types of games

Important: Casino may confiscate money from dormant accounts. This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of €100,000 per day. This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Casino Description

Silverplay Casino is an online gambling platform characterized by its extensive collection of over 2,500 games from multiple providers and the availability of live dealer games, making it a versatile choice for casino enthusiasts. The platform supports a wide range of currencies and offers fast withdrawal times, particularly for those using e-wallets or crypto methods. This diverse array of opportunities, coupled with its easy-to-navigate design, provides an engaging experience for users seeking variety in online gaming.

One of the standout features of Silverplay Casino is its sizeable selection of payment methods. The casino facilitates transactions through popular options like Neteller, Skrill, Payz, and numerous cryptocurrencies such as Bitcoin and Litecoin. Notably, there are no fees for deposits or withdrawals, which enhances its appeal to regular players. The casino is also known for providing continuous customer support through a 24/7 live chat, ensuring that players receive timely assistance, although phone support isn't available.

While the platform offers an enticing array of bonuses and rewards to attract new players, it does fall short in some areas crucial to modern online gambling. Notable among these is the limited implementation of responsible gaming tools. The absence of features that allow players to control their gambling habits, aside from a basic self-assessment test, might concern individuals who prioritize such facilities. This is compounded by a strict dormant account policy and an apparent lack of a loyalty program, which might deter long-term engagement for some users.

The fairness of Silverplay Casino comes under scrutiny with its terms and conditions, as some clauses may seem unfair or predatory, leading to possible disputes over winnings. The platform reserves the right to take actions like closing accounts and withholding balances without comprehensive explanations in cases of suspected foul play, which could be a potential issue for players. Moreover, the casino imposes a complex withdrawal structure, which can be especially limiting; for instance, if your balance exceeds your overall deposit by notable margins, withdrawal caps could become restrictive.

Despite these drawbacks, Silverplay Casino's smooth website, efficient customer service, and broad gaming catalog cater to a rewarding gaming experience. It provides an exciting atmosphere with a wide range of tournaments and speedy gameplay, particularly with e-wallets and crypto transactions. The casino's offerings are also tailored to regional preferences, displaying proficiency in multilingual support, thus serving an international clientele efficiently.

Silverplay Casino holds a license from the Government of Curacao, emphasizing secure gaming practices. However, discerning players might weigh the established benefits against the absence of dedicated responsible gambling features when considering this platform. In conclusion, Silverplay Casino stands as a viable option for those who value diversity and efficiency in their online gambling experience, albeit with certain exceptions. A critical assessment of its comprehensive features versus regulatory shortcomings should guide players in determining its suitability for their gaming needs.

List of providers

NetEnt, Nolimit City, Betsoft Gaming, Pragmatic Play, Novomatic, Apricot (Microgaming), ELK Studios, Big Time Gaming, Yggdrasil Gaming, Tom Horn Gaming, Evoplay, Quickspin, Eyecon, Evolution Gaming, BGaming, GameArt, Red Tiger Gaming, Play'n GO, Endorphina, Blueprint Gaming, Wazdan, Habanero, Playson, Lightning Box, Spinomenal, Thunderkick, Ezugi, 1x2Games, Booming Games, Iron Dog Studios, Relax Gaming, Betgames, Bluberi Gaming, Amigo Gaming, King Show Games, Real Dealer Studios, Stormcraft Studios, Slingshot Studios, 3 Oaks Gaming, GONG Gaming Technologies, Hacksaw Gaming, Snowborn Games, Golden Rock Studios, All For One Studios (ALL41), Kalamba Games, PGsoft (Pocket Games Soft), Vivo Gaming, XPro Gaming, Kiron Interactive, Gamomat, Switch Studios, Just For The Win, EURASIAN Gaming, Fazi Interactive, Leap Gaming, BF Games, G Games, Atomic Slot Lab, SmartSoft Games, Gold Coin Studios, OneTouch Games, Crazy Tooth Studio, Foxium, Fugaso, Mascot Gaming, Givme Games, Felix Gaming, Golden Hero Games, Skywind Group, Bragg Gaming, Asia Gaming, Gamzix, Onlyplay, Lucky Streak, TVBet, Arcadem, InBet Games, Esa Gaming, Swintt

Casino reputation

  • Overall rating: 6.1 /10
  • CasinoGuru: 6.4 /10
  • AskGamblers: 6.9 /10
  • CasinoMentor: 5 /10
  • Trust index: Below average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback:Mixed

Rated by 20 users (CasinoGuru)

User feedback (max. 5):2.8

Rated by 12 users (LCB)

User feedback (max. 5):1.4

Reviews: 93 (Trustpilot)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 68

Opened: 1 Resolved: 26 Unresolved: 1 Rejected: 40

  • Found in Blacklists: No
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