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  • Overall rating: 5.4 /10
  • Trust index: Low
  • Found in Blacklists: No
  • Title: Simsinos Casino
  • Platform type: Instant Play, Live Casino, Mobile, Crypto Casino
  • Year of foundation: 2022
  • Owner:

    Starscream Limited

  • Official website: https://simsinos.com/

Basic information

  • Providers:
    55+
  • Number of games:
    4331+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not publicly audited
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, French, German, Finnish, Norwegian

Financial information

  • Payment methods:
    Neteller, Skrill, PaySafeCard, Mastercard, VISA, Multibanco, Neosurf, Bitcoin (BTC), AstroPay, Wire Transfer, Flexepin, Instant Bank Transfer, eZeeWallet, Voucher, Jetonbank, Binance Pay, Coinspaid, Instant Payments by Citadel, Jeton, Rapid Transfer, Cashlib, MiFinity, Interac, Contiant, CashtoCode, Ethereum (ETH), Tether (USDT)
  • Account currency:
    EUR, AUD, CAD, NOK, NZD
  • Min. deposit:

    €10

  • Min. withdrawal:

    €30

  • Withdrawal limit:

    per month €50,000
    per week €12,000

  • Withdrawal speed:

    EWallets: 0-24 hours
    Bank Transfers: 3-7 days
    Cheques: Not offered
    Card Payments: 3-5 days
    Pending Time: 0-96 hours

Verification

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Proof of payment method ownership
  • Phone verification
  • Additional procedures potentially required

Responsible gaming

Deposit Limit Tool, Wager Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, Self-Exclusion Register Participation: No

Information about licenses

Kahnawake (KGC)

Types of games

Warning: No Reaction Policy for complaints. This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.

Casino Description

Simsinos Casino - an online casino renowned for its vibrant interface and extensive game selection. Operated by Stardust Limited, it offers players a variety of features, from rewarding promotions to social media engagement, creating an appealing environment for gaming enthusiasts.

The casino stands out due to its commitment to player loyalty through the SimsyQuest Program, wherein users can earn rewards such as free spins, cashback, and cash prizes. Furthermore, Simsinos Casino presents a diverse array of games supplied by multiple providers, ensuring that players have access to top-tier titles, including slots, table games, and live dealer options.

Simsinos Casino's interface is praised for its simplicity and cleanliness, facilitating seamless navigation, whether accessed via desktop or mobile devices. While the casino supports a broad range of payment methods, ensuring flexibility in deposits and withdrawals, players should note the low deposit options and potential withdrawal fees which may impact their gaming experience.

Key to evaluating any online casino is its safety and legitimacy, and Simsinos falls short in this regard, with a questionable Safety Index. Despite mostly fair Terms and Conditions, certain clauses allow the operator substantial discretion over account management, which could concern potential users. The casino is licensed and regulated by the Kahnawake Gaming Commission, which provides a layer of credibility but warrants further user awareness.

Customer support at Simsinos is relatively well-rated, though not available around-the-clock. Users can interact with representatives via live chat during specified business hours or opt to email for assistance outside these times. Despite the absence of telephone support, the live chat feature generally provides quick and helpful responses, minimizing user frustration.

Strategically integrating tools for responsible gambling, Simsinos Casino enables players to manage their spending effectively. These include setting deposit limits, self-exclusion options, and others aimed at fostering a balanced gaming habit among users.

In summary, while Simsinos Casino offers several attractive features, such as hefty bonuses and a comprehensive loyalty program, potential players must weigh these against its limitations - particularly around customer support availability, withdrawal restrictions, and safety concerns. It's crucial for users seeking an optimal gaming experience to carefully consider these elements before participating in this vibrant online casino environment.

List of providers

NetEnt, Betsoft Gaming, Pragmatic Play, Big Time Gaming, Yggdrasil Gaming, Tom Horn Gaming, Evoplay, Evolution Gaming, BGaming, GameArt, Red Tiger Gaming, Play'n GO, Endorphina, Playson, Spinomenal, 1x2Games, Iron Dog Studios, Mr. Slotty, Relax Gaming, Betgames, AvatarUX, Betixon, 3 Oaks Gaming, Asia Gaming, Amigo Gaming, Gamzix, Games Global, Hacksaw Gaming, Felix Gaming, Fantasma Games, Felt Gaming, Caleta Gaming, BF Games, Bombay Live, PlayPearls, PGsoft (Pocket Games Soft), Peter & Sons, Platipus Gaming, Mascot Gaming, OneTouch Games, Kiron Interactive, Kalamba Games, Lucky Games, Leap Gaming, Vivo Gaming, Triple PG, Spribe, Swintt, SmartSoft Games, Skywind Group, Spinmatic Entertainment, Spade Gaming, Reevo, Salsa Technology, Revolver Gaming

Casino reputation

  • Overall rating: 5.4 /10
  • CasinoGuru: 4.5 /10
  • AskGamblers: 6.8 /10
  • Trust index: Low

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback (max. 5):3.3

Rated by 17 users (LCB)

User feedback (max. 5):1.8

Reviews: 34 (Trustpilot)

User feedback (max. 10):1

Rated by 2 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 25

Opened: 0 Resolved: 3 Unresolved: 18 Rejected: 4

  • Found in Blacklists: No
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