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  • Overall rating: 6.2 /10
  • Trust index: High
  • Found in Blacklists: No
  • Title: Supernova Casino
  • Year of foundation: 2016
  • Owner:

    Skyline Media N.V.

Basic information

  • Number of games:
    217+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, French

Financial information

  • Account currency:
    USD, EUR, GBP, AUD, ZAR
  • Min. deposit:

    €/£/$25

  • Min. withdrawal:

    €/£/$100

  • Withdrawal limit:

    per month $8,000
    per week $2,000

Verification

  • ID card
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Credit card verification form (if the deposit was made with a credit card)
  • Time for document verification: 3 days

Information about licenses

No license

Types of games

Casino Description

Supernova Casino is an online gambling platform, notable for its wide range of bonus offers and high safety and fairness standards, making it a favored choice among players. Despite certain constraints like a limited game provider selection and high withdrawal minimums, it remains a worthy option because of its robust customer support and engaging promotional schemes.

One of the major attractions of Supernova Casino lies in its generous bonus system. The casino provides an array of bonuses catering to both new and loyal players. Newcomers are welcomed with several package options, allowing them to choose according to their preferences. Cards match bonuses and slot-related promotions are part of the standard offerings. Notably, cashback bonuses offered by Supernova Casino come with the advantage of having no maximum cash-out limit, adding to its appeal.

In terms of game offerings, Supernova Casino presents a commendable selection of casino games, albeit from a limited number of providers such as Rival and Saucify. The game catalog includes slots, blackjack, roulette, video poker, and more, though it lacks live dealer casino games which may disappoint some players. Despite this, the available game variety suffices for most, enhanced by the inclusion of exciting tournaments.

Supernova Casino excels in customer service with a 24/7 live chat support. This ensures that players can resolve any issues or queries efficiently at any time. The customer support team is noted for their helpfulness and professionalism, which plays a crucial role in maintaining customer satisfaction and loyalty.

The casino's operational model does come with its challenges, especially for players focused on maximizing their payout experience. Supernova has a minimum withdrawal limit set at $100, which might be considered high for casual players. Additionally, the payment processing can extend up to seven business days, affecting the fluidity of transactions. Moreover, the casino enforces a strict weekly withdrawal limit of $2,000 and often processes winnings in installments based on the player's class.

One of the significant drawbacks is that Supernova Casino does not hold an official gambling license, which might raise concerns about its regulatory compliance. Despite this, its alignment with other well-regarded casinos helps maintain a reputable status with minimal player complaints and no mentions in critical blacklists. The casino's interconnections with related casinos contribute positively to its safety and fairness ratings.

Overall, Supernova Casino, a small-scale international operation, presents a mix of positives and limitations. Its strong safety index and fairness credentials are backed by substantial bonuses and supportive customer service. While it may not cater to those seeking the latest in live gaming experiences, it effectively serves its audience with a strategic range of offerings and solid operational support. Players are advised to weigh these aspects carefully when considering Supernova Casino as a platform for their gaming endeavors.

Casino reputation

  • Overall rating: 6.2 /10
  • CasinoGuru: 8.7 /10
  • CasinoMentor: 4.3 /10
  • Trust index: High

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback:Mixed

Rated by 21 users (CasinoGuru)

User feedback (max. 5):3.1

Rated by 137 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 6

Opened: 0 Resolved: 3 Unresolved: 1 Rejected: 2

  • Found in Blacklists: No
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