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  • Overall rating: 8.4 /10
  • Trust index: High
  • Found in Blacklists: No
  • Title: Wintopia Casino
  • Platform type: Instant Play, Live Casino, Mobile, Sports, Crypto Casino
  • Year of foundation: 2023
  • Owner:

    Altacore N.V.

  • Operator:

    Altacore N.V.

  • Official website: https://wintopia.com/

Basic information

  • Providers:
    94+
  • Number of games:
    5623+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not publicly audited
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, German, Italian, Finnish, Greek, Hungarian, Norwegian, Polish, Portuguese

Financial information

  • Payment methods:
    Neteller, Skrill, PaySafeCard, VISA, Mastercard, Bitcoin (BTC), Wire Transfer, Flexepin, Discover, Interac, MiFinity, JCB, Noda pay, eZeeWallet, Rapid Transfer, Pay by Bank, Jeton, PayID, Binance Pay, Ethereum (ETH), UTORG, N26, Revolut, Litecoin (LTC), Tether (USDT)
  • Account currency:
    EUR, AUD, CAD, CHF, HUF, NOK, NZD, PLN
  • Min. deposit:

    €20/€25 (Crypto)

  • Min. withdrawal:

    €20/€50 (Crypto)

  • Withdrawal limit:

    per month €10,000
    per week €5,000
    per day €2,000

  • Withdrawal speed:

    EWallets: 0-1 hours
    Bank Transfers: 3-5 days
    Cheques: Not offered
    Card Payments: 3-5 days
    Pending Time: 0-24 hours

Verification

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Selfie with ID documents
  • Video verification
  • Additional procedures potentially required
  • Time for document verification: 0 - 24 hours

Responsible gaming

Deposit Limit Tool, Wager Limit Tool, Loss Limit Tool, Time/Session Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, Self-Assessment Test, Self-Exclusion Register Participation: No

Information about licenses

Curaçao Gaming Authority (CGA)
Anjouan Gaming Board

Types of games

Casino Description

Wintopia Casino is an online gambling platform with a robust game selection and a strong commitment to player safety, backed by legitimate licenses and favorable player conditions. Players can enjoy a broad spectrum of games from world-renowned providers.

At first glance, one notable aspect of Wintopia Casino is its wide array of games, encompassing everything from traditional slots to live dealer experiences. Their diverse library, featuring 94 high-profile game providers including NetEnt, Play'n GO, and Evolution Gaming, ensures that both new and seasoned players can find something to suit their tastes. Moreover, the casino organizes tournaments and offers a loyalty program, making the gaming experience more dynamic and rewarding for its users.

The casino prides itself on being accessible and user-friendly. A key component of this accessibility is its extensive payment options, which include major credit cards like VISA and Mastercard, e-wallets such as Skrill and Neteller, and certain cryptocurrencies like Bitcoin and Ethereum. This flexibility in deposits and withdrawals is coupled with a policy of no payment fees and generally fast processing times, adding to the convenience for players. However, it should be noted that not all payment methods are available in every country, which players need to verify before proceeding.

Wintopia Casino is licenced by reputable authorities, like the Curacao Gaming Control Board, which contributes to its high reputation for fairness and reliability. Despite being classified as a smaller international casino, Wintopia has managed to maintain a low number of player complaints, a merit that reflects its user-centric approach and effective customer service policies.

Customer support at Wintopia Casino is easily accessible and available 24/7 through live chat, ensuring that players receive timely assistance whenever needed. This round-the-clock availability exemplifies the casino's dedication to providing quality service. Although there is no direct telephone support, the live chat option compensates for this apparent shortcoming by providing immediate help when required. On the downside, responsible gambling tools offered by the platform appear somewhat limited, a factor that players seeking such features might want to consider.

In terms of promotions, Wintopia Casino offers enticing bonuses and constant promotions that appeal to both regular players and sports betting enthusiasts, though players should be aware that wagering requirements must be fulfilled primarily through slot games, as live casino contributions are restricted during active bonuses.

Crucially, transparency is a priority at Wintopia Casino. The detailed Terms and Conditions have been reviewed consistently to ensure that they do not hold any unfair or predatory clauses. However, the casino reserves the right to create accounts or reject deposits at its discretion, which may occasionally raise concerns among potential players.

Overall, Wintopia Casino emerges as a solid option in the online gaming space. It provides a refined blend of extensive gaming options, robust safety measures, and efficient customer support, wrapped in a user-friendly platform. While it may have areas that require improvement, such as more exhaustive responsible gambling tools, its core offerings make it a recommendable choice for a wide array of players looking to engage in safe and enjoyable online gaming.

List of providers

NetEnt, Nolimit City, Betsoft Gaming, Pragmatic Play, Playtech, Novomatic, ELK Studios, Big Time Gaming, Yggdrasil Gaming, Tom Horn Gaming, Quickspin, Evoplay, Push Gaming, SA Gaming, Evolution Gaming, BGaming, GameArt, Red Tiger Gaming, Play'n GO, Endorphina, Habanero, Playson, Amatic, Red Rake Gaming, Leander Games, Thunderkick, Spinomenal, Ezugi, Igrosoft, 1x2Games, Booming Games, Iron Dog Studios, High 5 Games, Belatra Games, Relax Gaming, Betgames, edict, Ho Gaming, Reel Play, Mascot Gaming, Fugaso, PGsoft (Pocket Games Soft), Triple PG, Concept Gaming, Live Games, XPro Gaming, Apollo Games, CQ9 Gaming, Stormcraft Studios, Switch Studios, Triple Edge Studios, Mancala Gaming, Caleta Gaming, Champion Studio, Gameburger Studios, Betsolutions, Kalamba Games, Vivo Gaming, Barbara Bang, Asia Gaming, Just For The Win, VoltEnt, Games Global, CT Interactive, Platipus Gaming, Ka Gaming, Golden Race, EURASIAN Gaming, Betradar, Salsa Technology, Spinmatic Entertainment, Turbo Games, Spribe, Onlyplay, Popiplay, Foxium, Gamzix, Boldplay, Playbro, Thunderspin, OctoPlay, AGT, Galaxsys, BeeFee, Wizard games, Netgame, Kiron Interactive, Leap Gaming, OneTouch Games, Amusnet, Gamebeat, Ruby Play, Hacksaw Gaming, 3 Oaks Gaming

Casino reputation

  • Overall rating: 8.4 /10
  • CasinoGuru: 8.4 /10
  • AskGamblers: 9.2 /10
  • Trust index: High

Overall rating

CasinoGuru rating

AskGamblers rating

Fair Gambling Codex (CasinoGuru)

Players' reviews of the casino

User feedback (max. 5):3.2

Rated by 13 users (LCB)

User feedback (max. 10):9.4

Rated by 162 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 73

Opened: 2 Resolved: 26 Unresolved: 0 Rejected: 45

  • Found in Blacklists: No
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