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  • Overall rating: 8 /10
  • Trust index: High
  • Found in Blacklists: No
  • Title: Zamba Casino
  • Year of foundation: 2017
  • Owner:

    E TOTAL GAMING S.A.S.

Basic information

  • Providers:
    10+
  • Number of games:
    985+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand Profit:
    ~ $1,000,000

Financial information

  • Account currency:
    COP
  • Min. deposit:

    COL$ 20,000

  • Min. withdrawal:

    COL$ 20,000

  • Withdrawal limit:

    per month $180,000,000 COP
    per day $6,000,000 COP

Verification

  • ID card, passport, or any similar government-issued document
  • Proof of address
  • Additional procedures potentially required
  • Time for document verification: 1 day

Information about licenses

Colombia (COLJ)

Types of games

Casino Description

Zamba - an online casino characterized by its connection with land-based venues and sports bars, set within the Colombian market. It stands out for its noteworthy player safety and fairness, offering a wide range of games and a solid customer support infrastructure.

Although Zamba Casino primarily targets residents of Colombia, it benefits from a strong foundation linked to physical gambling establishments, contributing positively to its credibility and reputation. It operates under a license issued by Coljuegos, the Colombian regulatory body for gambling, further reinforcing its reliability. Despite being considered a relatively small casino, Zamba’s estimated annual revenue demonstrates its notable presence in the region.

Diversification is evident in Zamba Casino's offerings, extending beyond traditional gaming to sports betting. Players are presented with numerous options, ranging from slots and table games to live dealer games. Renowned providers like NetEnt and Evolution Gaming supply the varied game selection, ensuring players experience high-quality entertainment.

The casino’s generous welcome promotions, particularly for new sports bettors, serve as a strong draw, alongside perks such as VIP club membership and a friend-referral bonus. However, Zamba Casino’s bonus structure is just one of the elements that cater to both new and loyal users, setting a competitive edge in the market.

Despite its advantages, Zamba Casino presents some challenges. A noticeable limitation is the absence of a 24/7 live chat support feature, which could impact player satisfaction. Additionally, the casino exclusively accepts Colombian Pesos, potentially deterring international players despite its locale-focused strategy. With a game lobby needing improvement on organization, navigation can also be an issue for some users.

Examining its operational policies, the Terms and Conditions are only published in Spanish, which could limit accessibility for non-Spanish-speaking players. Furthermore, the casino implements withdrawal fees for bank transfers, which can influence the overall user experience, particularly for those preferring this payment method.

Player security is a prime consideration for any gambling platform, and Zamba has been positively assessed in this regard. The casino upholds a high level of safety and fairness, with a low count of player complaints and no significant affiliation with blacklisted groups within the industry. Moreover, Zamba Casino’s withdrawal limits are above average, offering flexibility for regular players who engage extensively with the platform.

In terms of customer support, Zamba Casino provides satisfactory services, albeit within specific working hours. Communication with the casino’s support team has been found to be effective, aiding in the resolution of various player-related issues, such as account management and transaction inquiries.

In conclusion, Zamba Casino presents itself as a reliable and trustworthy online platform, particularly for Colombian players seeking a comprehensive gaming and sports betting experience. While the casino has areas for improvement, it remains a commendable choice in the realm of online gambling.

Casino reputation

  • Overall rating: 8 /10
  • CasinoGuru: 8.1 /10
  • CasinoMentor: 8.7 /10
  • Trust index: High

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback (max. 5):2.2

Rated by 2 users (LCB)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 14

Opened: 0 Resolved: 2 Unresolved: 3 Rejected: 9

  • Found in Blacklists: No
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