Overall Rating:
6.2
Confidence Index:
Low
Platform Type:
Live Casino, Bookmaker, Cryptocasino, Instant Play, Mobile
Status:
It's working
Founding year:
2015
Providers:
35
Types of bonuses:
No Deposit Bonus, Deposit Bonus, First Deposit Bonus
RTP of the brand:
Not publicly audited
Brand Profit:
$1,000,000
Interface Language:
English, Vietnamese, Chinese, Thai.
Payment Methods:
Bitcoin (BTC), Wire Transfer, Donga Bank, BIDV, Sacombank, EXIMBANK, Asia Commercial Bank, RHB Bank, VPBank, Hong Leong Bank, Tien Phong Bank (TPBank), Ambank, DuitNow, Public Bank, MB Bank, Vietcombank, Truepay, Techcombank, CIMB Bank, MoMo Pay, Malayan Banking Berhad (Maybank), VietinBank, Agrobank, Alliance Bank, Bank Rakyat, OCBC Bank, Help2Pay, Tether (USDT), EeziePay, FPX, United Overseas Bank, Paytrust88, Touch'n Go, Bank for Agriculture and Agricultural Cooperatives (BAAC), PromptPay, Bank of Commerce (BOC), Bank of Ayudhya (BAY), Affin Bank, BSN Bank, Papaya, BigPayz, Government Housing (GHB), Siam Commercial Bank (SCB), TMBThanachart (TTB), TISCO Bank, Government Savings Bank (GSB), CitiBank, Land and Houses Bank (LH Bank), ICBC, MariBank, Wise, Bank of China, GXS, Bangkok Bank, UOB Bank, DBS Bank, Standard Chartered, Trust Bank, HSBC, Paynow.
Account currency:
MYR, SGD
Withdrawal Limit:
per month RM 1,500,000
per day 50,000 RM
Withdrawal rate:
EWallets: 0-1 hour
Bank transfer: 0-1 hour
Standby time: 0-1 hour
12Play Casino is an online casino and bookmaker targeting players from Singapore and Malaysia, with a focus on sports and mobile access, multi-language support and a wide selection of slots and live games.
Looking at 12Play Casino, the first notable advantage is the Android mobile app and customized site with a selection of over 1,000 games. The app is notable for the presence of a PIN code for additional account protection. The casino supports modern betting options, from popular slots games to live dealers from the most well-known providers, including Evolution Gaming, Pragmatic Play Live, Ezugi, Playtech, Play'n GO and around 30 others. Betting on sporting events, cyber sports and virtual sports is available. There is 24/7 live chat support in English, Malay and Chinese, as well as communication options via email, Telegram, Skype and WebChat.
From the analysis of player feedback and public complaint data, it is clear that the level of security and payout guarantees at 12Play Casino is concerning: among other medium-sized casinos in the segment, there is an above-average level of complaints. No serious violations related to ignored payouts have been identified, but the experience of interacting with support has been mixed for some players. 12Play is not blacklisted, but among the drawbacks are limited tools for responsible gaming and lack of clear information on self-monitoring policies.
Among the positive characteristics are fast registration, multi-currency payment methods, friendly and prompt support service, convenient interface on mobile devices. The bonus policy includes up to a dozen regular promotions and exclusive offers for new players. The value for players from Singapore and Malaysia is emphasized by the adaptation of content and payments to local realities.
It is recommended to carefully review the terms and conditions on payouts, bonus structure and security policy before registering and playing for real money. 12Play Casino may suit those looking for a wide selection of games, instant access to bets and multi-channel support, but the lack of transparency on the license and restrictions on responsible gambling make it a controversial choice for users focused on an impeccable reputation and maximum guarantees.
Brand reputation
Overall Rating:
6.2
CasinoGuru:
4.3 / 10
AskGamblers:
6.8 / 10
CasinoMentor:
8 / 10
Confidence Index:
Low
Player Reviews
Reviews: 1 (AskGamblers)
Grievance resolution statistics
Open: 13% Res: 0% Neresh: 38%. Ignore: 0% Off: 50%
Radar assessment of brand characteristics
Leave a review
Here, any user can leave a review for the 12Play Casino brand
Google Trends
Here you can see the popularity of 12Play Casino brand for some queries worldwide. To go to the Google Trends service, you can click on the corresponding logo and study the key queries for the brand in more detail.
Market share (Blask data)
BAP (Brand's Accumulated Power) - 12Play Casino's online casino brand share of total consumer interest in the worldwide market. Information provided by the service Blask.com. - When applying to the service, you can be provided with up-to-date and very detailed data on more than 2500 brands and 60+ countries of the world: financial indicators, dynamics of CA interest, market volume, etc.
BAP is displayed as a percentage of the total, which allows you to visually assess the relative presence of a brand in a country (a limited number of countries analyzed by the Blask service at the moment are taken into account).
Example of data from Blask
Graphs are presented for the first five countries only and are limited in relevance with the exclusion of the last 6 months.
12Play Casino brand found in countries
According to Blask, the 12Play Casino brand is found in the following countries as of this month:
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