Overall Rating:
2.7
Confidence Index:
Below average
Platform Type:
Live Casino, Bookmaker, Cryptocasino, Instant Play, Mobile
Status:
It's working
Founding year:
2018
Owner:
Condor Malta Ltd.
Found on the Blacklist:
Yes
Providers:
54
Types of bonuses:
Bonus for deposits, Bonus for first deposit
RTP of the brand:
Not specified
Brand Profit:
$1,000,000
Interface Language:
English, Spanish, Finnish, Norwegian, Spanish
Payment Methods:
Skrill, Neteller, PaySafeCard, Payz (ecoPayz), VISA, Mastercard, Sofort, Trustly, EuTeller, PaySafe, Neosurf, ZimplerGO, Bitcoin (BTC), AstroPay, Bancontact, Wire Transfer, MisterCash, Ripple (XRP), Tether (USDT), MuchBetter, Interac, MiFinity, Funanga, Gigadat, CashtoCode, Siirto, Coinify, NetBanking, Cashlib, Impaya, PassNGo, SafetyPay, N26, Litecoin (LTC), Ethereum (ETH), Revolut, Wise
Account currency:
CAD, EUR, INR, JPY, NOK, NZD, USD, ZAR
Withdrawal Limit:
per month €5,000
Withdrawal rate:
EWallets: 24-48 hours
Standby time: 0-48 hours
Big5Casino is a medium-sized online casino in Europe, combining slot machines, live games and sports betting, operating under a license from the Malta Gaming Authority and featuring a variety of payment methods and a wide selection of games, but with a controversial reputation due to its payout policy and terms and conditions.
Benefits include a user-friendly mobile version, smart navigation and multiple language support. The casino has integrated about 54 providers, including such well-known names as NetEnt, Quickspin, Microgaming, Pragmatic Play and iSoftBet. The library includes slots, roulette, blackjack, video poker, bingo, live games, crash games and other classic genres, as well as sports betting. Opening and funding an account is possible via 37 payment methods, including cryptocurrencies (BTC, USDT, ETH, LTC), popular e-wallets and bank cards.
Customer support works from 08:00 to 24:00 through several channels - online chat, email, phone and callback are available for VIP. Responses of the service are received promptly, competently and on the merits. Responsible play tools are implemented, tournaments are available, the presence of promotions and bonus system provide additional opportunities for players.
During the analysis of the terms and conditions, disputable clauses in the rules were identified, which theoretically allows the company to interpret certain provisions not in favor of the client in disputable situations. Additionally, the database of independent complaints contains cases that have not been finalized, which reduces the overall level of trust. There is an association with other casinos, which is taken into account in the assessment - some of the related brands also appeared in controversial situations.
Brand reputation
Overall Rating:
2.7
CasinoGuru:
5.1 / 10
AskGamblers:
1 / 10
CasinoMentor:
2.2 / 10
Confidence Index:
Below average
Player Reviews
Reviews: 17 (CasinoGuru)
Reviews: 31 (AskGamblers)
Grievance resolution statistics
Open: 0% Res.: 31% Neresh: 20% Ignore: 0% Off: 48%
Radar assessment of brand characteristics
Leave a review
Here, any user can leave a review for the Big5Casino brand
Traffic distribution
Estimated traffic distribution by country for Big5Casino brand. Data collected by CasinoMentor portal. Relevance - June 2025.
Google Trends
Here you can see the popularity of the Big5Casino brand for some queries worldwide. To go to the Google Trends service, you can click on the corresponding logo and study the key queries for the brand in more detail.
Market share (Blask data)
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