Overall Rating:
7.7
Confidence Index:
Very high
Platform Type:
Live Casino, Downloadable, Instant Play, Mobile
Status:
It's working
Founding year:
2003
Owner:
Casino Rewards
Operator:
Fresh Horizons Ltd.
Providers:
37
Number of games:
810
Types of bonuses:
Bonus for deposits
RTP of the brand:
Passed a public audit
Brand Profit:
$1,000,000
Interface Language:
Chinese, Croatian, Czech, Danish, Danish, Danish, Dutch, English, Bulgarian, Dutch, Greek, English, French, German, Greek, Hindi, Hindi, Croatian, Danish, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese.
Payment Methods:
Neteller, Skrill, PaySafeCard, Payz (ecoPayz), EntroPay, VISA, InstaDebit, PayPal, EPS, EuTeller, Trustly, Diners Club, Multibanco, American Express, VISA Electron, Boleto Bancario, Neosurf, Maestro, PostePay, eChecks, AstroPay, Online bank transfer, Todito cash, iDebit, Kalibra, Envoy, Wire Transfer, ApplePay, Flexepin, Skrill 1-Tap, Perfect Money, CashtoCode, Instant Payments by Citadel, Discover, OXXO, Interac e-Transfer, ecoVoucher, Paycos, Express-Connect, PhonePe, Swift, Google Pay, INOVAPAY, Online Uberweisen, M-Pesa, Pago Efectivo, Jeton, Klarna, LOTERICA, PIX, JCB, MuchBetter, NetBanking, Rapid Transfer, Samsung Pay, WeChat Pay, Airtel Money, MTN, Rapyd, Unified Payments Interface (UPI), Paga, Tigo.
Account currency:
CAD, EUR, GBP, NZD, USD
Min. deposit:
€/$5
Min. withdrawal amount:
€/$50/€/$300 (Bank Transfer)
Withdrawal Limit:
per month $16,000
per week $4,000
Withdrawal rate:
EWallets: 0-72 hours
Bank transfer: 6-10 days
Bank cards: 1-5 days
Standby time: 48-96 hours
Nothing found
Captain Cooks, an online casino founded in 1999, is known for its high security, extensive game selection, affiliation with the Casino Rewards network, and variety of payment systems. The operator is licensed in Kahnawake and Ontario, works with eCogra and provides transparent RTP reports.
The assortment includes more than 500 games from 37 providers, among which stand out Microgaming, Evolution, Gameburger Studios, Just For The Win, Rabcat, Real Dealer, Alchemy, Triple Edge Studios and others. Video slots, popular progressive jackpots (16 pieces), roulette, poker, blackjack, lotteries, keno, scratch cards, live games and shows are available. The software is optimized for mobile devices, most slots run smoothly even on weak smartphones.
Technical support works 24/7 via live chat with the possibility of auto-translation, as well as by phone and e-mail. Responses are prompt, the level of competence of employees is average. The interface of the personal account is adaptable to the chosen language.
The gameplay is protected by eCogra standards, all games are regularly audited, and reports with payout percentages are available for review. No major player complaints have been recorded, Casino Rewards' structure gives it an extra level of credibility, although some casinos associated with the group have received individual complaints.
You should treat the terms of promotions carefully: bonuses are subject to high wagers and restrictions on types of bets. Unused bonuses burn out after 2 months, if you do not play actively - after 90 days the account will be recognized as «dormant» and the balance will be canceled.
Brand reputation
Overall Rating:
7.7
CasinoGuru:
9.1 / 10
AskGamblers:
7 / 10
CasinoMentor:
7.4 / 10
Confidence Index:
Very high
Player Reviews
Reviews: 23 (CasinoGuru)
Reviews: 321 (LCB)
Reviews: 40 (AskGamblers)
Grievance resolution statistics
Open: 1% Res: 13% Neresh: 8% Ignore: 0% Disconnect: 78%
Radar assessment of brand characteristics
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Traffic distribution
Estimated traffic distribution by country for the Captain Cooks Casino brand. Data collected by CasinoMentor portal. Relevance - June 2025.
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Market share (Blask data)
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