Overall Rating:
3.5
Confidence Index:
Above average
Platform Type:
Instant Game, Mobile
Status:
It's working
Founding year:
2018
Operator:
Grace Media (Gibraltar) Limited
Found on the Blacklist:
Yes
Providers:
37
Types of bonuses:
Bonus for deposits, Bonus for first deposit
RTP of the brand:
Passed a public audit
Brand Profit:
$1,000,000
Interface Language:
English, German, Norwegian, Finnish
Payment Methods:
Maestro, MasterCard, Neteller, Paysafecard, Visa, Sofort, Giropay, Trustly, Skrill, Skrill 1-Tap, Boku, ZimplerGO
Account currency:
GBP
Withdrawal Limit:
Not limited
Withdrawal rate:
EWallets: 24 hours
Bank transfer: 3-7 days
Bank cards: 3-5 days
Waiting time: 72 hours
Nothing found
Chelsea Palace offers over 37 providers and hundreds of slots, roulette, blackjack, video poker, bingo and other entertainment. Providers include NetEnt, Play'n GO, Pragmatic Play, Microgaming, Big Time Gaming, Yggdrasil, Blueprint Gaming and several other well-known studios, ensuring a quality and diverse portfolio for players with different interests. Special attention is paid to the convenience of searching and filtering games. Popular methods are supported for betting and depositing - VISA, Mastercard, Trustly, PayPal and others.
The company is managed by Grace Media (Gibraltar) Limited and has licenses from two reputable regulators at once, which confirms the internal standards of compliance and supervision. However, in practice, Chelsea Palace's internal terms and conditions raise questions about fairness and transparency - some provisions can negatively affect the payouts of winnings. It is always advisable to carefully review the terms and conditions before registering and pay attention to possible restrictions. Despite this, independent reviews note an extremely low number of real complaints about non-payments, and the site does not appear among blacklists.
In terms of size, Chelsea Palace belongs to the middle segment of the market: the audience is large enough for objective analyzability, but the number of requests from customers remains minimal. This partially compensates for the negativity in terms of the wording of the rules. Players from some countries have limited access - the full list is specified on the official website.
The support service proved to be friendly: operators respond quickly to requests via e-mail and chat, ready to help with questions about the account, verification, transactions or bonuses. The website interface is exclusively English, the mobile and web versions work stably without complicated navigation.
According to the combination of factors, Chelsea Palace will suit experienced players who are attentive to details and conditions, as well as those who appreciate the choice of games and a large number of providers. Newcomers and those who are not ready to understand the nuances of the user agreement should treat the choice with special caution and consider alternatives with more transparent conditions.
Brand reputation
Overall Rating:
3.5
CasinoGuru:
7.1 / 10
AskGamblers:
1 / 10
CasinoMentor:
2.5 / 10
Confidence Index:
Above average
Radar assessment of brand characteristics
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Traffic distribution
Estimated traffic distribution by country for the Chelsea Palace Casino brand. Data collected by CasinoMentor portal. Relevance - June 2025.
Google Trends
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Market share (Blask data)
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