Overall Rating:
8
Confidence Index:
Very high
Platform Type:
Live Casino, Downloadable, Instant Play, Mobile
Status:
It's working
Founding year:
2000
Owner:
Casino Rewards
Operator:
Fresh Horizons Ltd.
Providers:
37
Number of games:
810
Types of bonuses:
Bonus for deposits, Bonus for first deposit
RTP of the brand:
Passed a public audit
Brand Profit:
$1,000,000
Interface Language:
Chinese, Croatian, Czech, Danish, Danish, Danish, Dutch, English, Bulgarian, Dutch, Greek, English, French, German, Greek, Hindi, Hindi, Croatian, Danish, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese.
Payment Methods:
Neteller, Skrill, PaySafeCard, Payz (ecoPayz), EntroPay, VISA, InstaDebit, PayPal, EPS, EuTeller, Trustly, Diners Club, Multibanco, VISA Electron, American Express, Boleto Bancario, Neosurf, Maestro, PostePay, eChecks, AstroPay, Online bank transfer, Todito cash, iDebit, Kalibra, Envoy, Wire Transfer, ApplePay, Flexepin, Skrill 1-Tap, Perfect Money, Tigo, Paga, Instant Payments by Citadel, OXXO, CashtoCode, Discover, ecoVoucher, Interac e-Transfer, Paycos, PhonePe, Online Uberweisen, Swift, Express-Connect, INOVAPAY, Jeton, Google Pay, Pago Efectivo, PIX, Klarna, M-Pesa, LOTERICA, JCB, NetBanking, MuchBetter, WeChat Pay, Samsung Pay, Rapyd, Airtel Money, Rapid Transfer, MTN, Unified Payments Interface (UPI).
Account currency:
CAD, EUR, GBP, NZD, USD
Min. deposit:
$/€10
Min. withdrawal amount:
$/€50
Withdrawal Limit:
per month $16,000
Withdrawal rate:
EWallets: 0-72 hours
Bank transfer: 5-7 days
Bank cards: 3-5 days
Standby time: 0-48 hours
Grand Hotel Casino is a member of the larger Casino Rewards group and is licensed by two key regulatory bodies: the Kahnawake Gaming Commission and the UK Gambling Commission. This increases confidence in the platform's operations and ensures that basic standards of transparency are met. The reliability of the operation is confirmed by the absence of serious blacklisting incidents and a minimal number of justified complaints about non-payment of winnings among users of this and affiliated platforms.
The game is available in English and a number of European languages, and the basic interface is translated for the convenience of players from different countries. The support service responds 24/7, including chat with automatic translation. According to the results of testing operators, the speed of work is not bad, but some requests are processed with the help of a bot. When going through re-verification, sometimes additional documents are required when requesting a payout, despite the fact of prior confirmation of identity.
Grand Hotel Casino's library includes slots, table, card, lottery and live games from over 35 renowned providers including Microgaming, Evolution, Rabcat, SpinPlay, Real Dealer Studios. Popular progressive jackpots, live shows, live roulette and blackjack are present. Fans of mobile gambling are limited - there is no separate mobile app, but the site is adaptable for smartphone browsers.
Loyalty program is applied to all clients and implies accumulation of comp points, joyful bonuses await new registered players (four welcome offers in a row). A referral system is available. However, filtering by providers in the search for games is not implemented.
Brand reputation
Overall Rating:
8
CasinoGuru:
9.1 / 10
AskGamblers:
7.2 / 10
Confidence Index:
Very high
Player Reviews
Reviews: 179 (LCB)
Reviews: 18 (AskGamblers)
Grievance resolution statistics
Open: 1% Res: 13% Neresh: 8% Ignore: 0% Disconnect: 78%
Leave a review
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Google Trends
Here you can see the popularity of Grand Hotel Casino brand for some queries worldwide. To go to the Google Trends service, you can click on the corresponding logo and study the key queries for the brand in more detail.
Market share (Blask data)
BAP (Brand's Accumulated Power) - Grand Hotel Casino online casino brand's share of total consumer interest in the market of countries around the world. Information provided by the service Blask.com. - When applying to the service, you can be provided with up-to-date and very detailed data on more than 2500 brands and 60+ countries of the world: financial indicators, dynamics of CA interest, market volume, etc.
BAP is displayed as a percentage of the total, which allows you to visually assess the relative presence of a brand in a country (a limited number of countries analyzed by the Blask service at the moment are taken into account).
Example of data from Blask
Graphs are presented for the first five countries only and are limited in relevance with the exclusion of the last 6 months.
Grand Hotel Casino brand found in countries
According to Blask, the Grand Hotel Casino brand is found in the following countries as of this month:
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