Overall Rating:
5.3
Confidence Index:
Low
Platform Type:
Live Casino, Instant Play, Mobile
Status:
It's working
Founding year:
2019
Owner:
Unigad Trading N.V.
Providers:
47
Types of bonuses:
No Deposit Bonus, Deposit Bonus, First Deposit Bonus
RTP of the brand:
Not publicly audited
Brand Profit:
$5,000,000
Interface Language:
Arabic, Finnish, English, French, German, Arabic, Italian, Norwegian, Polish, Portuguese, Spanish, German, Spanish
Payment Methods:
Skrill, Neteller, PaySafeCard, VISA, Mastercard, Sofort, Multibanco, Boleto Bancario, Maestro, PostePay, Neosurf, Todito cash, Western Union, Wire Transfer, Wire Transfer, Flexepin, Pay With Click, Pago Efectivo, blik, PIX, OXXO, SPEI, Tambo, WebPay, Rapid Transfer, CashtoCode, Coinspaid, MiFinity, Interac, Interac e-Transfer, Cashlib, ClicToPay, Quantum
Account currency:
BRL, CAD, CHF, CLP, EUR, INR, JPY, MXN, NOK, NZD, PEN, PLN, SEK, THB, USD, ZAR
Withdrawal Limit:
per month €500
Withdrawal rate:
EWallets: 0-96 hours
Bank transfer: 4-10 days
Bank cards: 4-10 days
Standby time: 0-96 hours
GratoWin is a mid-sized international online casino licensed in Curacao, with a wide range of games and a well-developed loyalty program, but with a low level of trust due to payout restrictions and ambiguous terms and conditions.
The casino is aimed at players who prefer variety: slots, roulette, video poker, keno, scratch cards, live games from 47 well-known providers including NetEnt, Evolution, Pragmatic Play, Playtech, Yggdrasil, Play'n GO are available. The live section includes roulette, blackjack, baccarat, bingo and poker in several variants. Despite the high selection, only registered users can access the games.
Participation in the VIP club brings additional bonuses: increased limits, refunds, exclusive offers. For all registered users there are 100% bonus on the first deposit up to €1 000 (by promo code GRATO100), weekly cashbacks up to 20%. At the same time, standard wagering terms apply, the details of which should be familiarized in advance in the rules.
The support service is prompt and friendly, communication is possible via e-mail, chat or phone. However, online chat does not work around the clock - from 8 to 24 hours on weekdays and from 8 to 20 hours on weekends. Processing requests by email takes more time. The checks showed that specialists are ready to respond to requests quickly and substantively.
Standard self-control tools are implemented to control the gaming activity: limit setting, transaction history, reality checks, self-exclusion option and timeouts. However, the range of responsible gaming features is limited, which is worth considering for customers prone to impulsive betting.
Brand reputation
Overall Rating:
5.3
CasinoGuru:
4.8 / 10
AskGamblers:
6.6 / 10
CasinoMentor:
4.7 / 10
Confidence Index:
Low
Player Reviews
Reviews: 10 (Trustpilot)
Reviews: 1 (AskGamblers)
Grievance resolution statistics
Open: 0% Res.: 36% Neresh: 0% Ignore: 0% Off: 64%
Radar assessment of brand characteristics
Leave a review
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Traffic distribution
Estimated traffic distribution by country for the GratoWin Casino brand. Data collected by CasinoMentor portal. Relevance - June 2025.
Google Trends
Here you can see the popularity of GratoWin Casino brand for some queries worldwide. To go to the Google Trends service, you can click on the corresponding logo and study the key queries for the brand in more detail.
Market share (Blask data)
BAP (Brand's Accumulated Power) - GratoWin Casino's online casino brand share in the total consumer interest in the market of countries around the world. Information provided by the service Blask.com. - When applying to the service, you can be provided with up-to-date and very detailed data on more than 2500 brands and 60+ countries of the world: financial indicators, dynamics of CA interest, market volume, etc.
BAP is displayed as a percentage of the total, which allows you to visually assess the relative presence of a brand in a country (a limited number of countries analyzed by the Blask service at the moment are taken into account).
Example of data from Blask
Graphs are presented for the first five countries only and are limited in relevance with the exclusion of the last 6 months.
GratoWin Casino brand found in countries
According to Blask, the GratoWin Casino brand is found in the following countries as of this month:
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