Overall rating:
6.2
Trust index:
High
Platform type:
Live Casino, Crypto Casino, Instant Play, Mobile
Status:
Works
Year founded:
2019
Owner:
Forwell Investments BV.
Providers:
61
Number of games:
4796
Types of bonuses:
Deposit Bonus, First Deposit Bonus
RTP brand:
Not specified
Brand profit:
$5,000,000
Interface language:
English, Hungarian, Greek, Spanish, Polish, Portuguese, Russian, Slovenian, Ukrainian
Payment methods:
Neteller, Skrill, PaySafeCard, Payz (ecoPayz), Mastercard, VISA, Trustly, Boleto Bancario, ZimplerGO, Bitcoin (BTC), AstroPay, Wire Transfer, Inpay, Revolut, Pay by Bank, Tether (USDT), Ethereum (ETH), Jeton, Klarna, MiFinity, Volt, Interac, MuchBetter, PIX, blik, CashtoCode, SticPay, eZeeWallet
Account currency:
AUD, BGN, BRL, CAD, CLP, CZK, EUR, GBP, GEL, HUF, INR, KZT, MXN, NOK, NZD, PEN, PLN, RON, TRY, USD, VND, ZAR
Min. deposit:
€10
Min. withdrawal amount:
€20
Withdrawal limit:
per day $5,000
Output speed:
EWallets: 0-24 hours
Bank transfer: 3-5 days
Bank cards: 2-5 days
Waiting time: 0-5 days
Nothing found
HotSlots - Online casino with a focus on security, variety of entertainment and fast payout processing, owned by Forwell Investments BV and operating under a Curacao license. Main features - support for a large number of languages, a strong collection of games from 61 recognized suppliers, mobile adaptability and live chat support.
The portal stands out for its library of modern machines, board games, poker, live casinos and tournaments, where you can find both new hits and time-tested games: Book of Dead, Starburst, Immortal Romance and others. The site offers instant access through a browser, and also works stably on smartphones and tablets without installing an application.
The customer support system includes online chat (opening hours: 09:00 -23:00 CET) and email. Communication with operators takes place in several languages, staff shows competence and efficiency in resolving emerging issues. The telephone line is not provided, which may be a disadvantage for someone.
Special attention should be paid to security policy: the platform uses a strong encryption protocol and random number generator, guaranteeing fair gameplay and data protection. HotSlots does not appear on the industry's well-known blacklists and has not been seen in major scandals or mass user complaints. There is also a low level of controversial payments for complaints, despite the average size of the casino in terms of revenue.
On the plus side: support for responsible play, a welcome bonus, regular promotions and tournaments, integration with the best providers and a flexible system for filtering games by genre and manufacturer. The casino is suitable for most players, especially those looking for a solid collection of machines and a loyal payment policy.
The downsides are: no 24-hour live chat, inability to contact by phone and lack of a loyalty program. The conditions include separate clauses allowing the administration to limit or suspend service without detailed argumentation; Long-term inactivity of the account leads to the removal of a regular commission.
HotSlots - Former EnergyWin - Recommended Playground when targeting fair play, fast support and a huge gaming range; however, it is important to carefully review the rules and periodically monitor current terms of service.
Brand reputation
Overall rating:
6.2
CasinoGuru:
8.2 / 10
AskGamblers:
6.9 / 10
CasinoMentor:
4 / 10
Trust index:
High
Player reviews
Reviews: 28 (LCB)
Reviews: 5 (AskGamblers)
Statistics on the resolution of complaints
Open: 0% Res.: 31% Neresh.: 0% Ignor.: 0% Off: 69%
Radar assessment of brand characteristics
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Traffic distribution
Estimated distribution of traffic by country for the HotSlots Casino brand Data collected by CasinoMentor portal Relevance - June 2025.
Google Trends
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Market share (Blask data)
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