Sun Palace Casino

Sun Palace is a medium-sized online casino that accepts users from different countries, operates without an official license and features controversial rules for players.

Particular attention is required by the current terms and conditions and rules, which contain a number of restrictions. Articles have been found that allow the operator to cancel payments under certain circumstances. The lack of a license increases the risks: the platform operates autonomously, without state regulation. Caution is necessary - the history of the service counts numerous appeals and complaints from players, a significant part of them refers to delays or refusals in payments.

Tech support provides services quickly, but consultants are available only via email and chat, which is not available 24 hours a day. It is impossible to contact by phone. The company closes accounts that have not been active for 6 months, with full confiscation of the balance, and for some countries there are increased wagering conditions on bonuses. There are not enough tools to control gambling addiction: responsible gambling policies are very limited.

Sun Palace periodically conducts independent audits of the gaming platform, ensuring technical integrity. However, the quality of service does not fully compensate for the lack of transparent regulation and numerous complaints. It is not recommended to choose Sun Palace as your primary gaming platform - you are much more likely to encounter unfavorable conditions than at more trusted and open to scrutiny online casinos.