Open
Open 24h today Toggle weekly schedule

  • Overall rating: 5.3 /10
  • Trust index: Very low
  • Found in Blacklists: No
  • Title: BetOnline Casino
  • Platform type: Instant Play, Mobile, Sports, Crypto Casino
  • Year of foundation: 2004
  • Owner:

    Termas del Arapay Management S.A

  • Official website: https://www.betonline.ag/

Basic information

  • Providers:
    18+
  • Number of games:
    669+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand RTP:
    Not stated
  • Brand Profit:
    ~ $20,000,000
  • Interface language:
    Chinese, English, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, French, Greek, Russian, Turkish

Financial information

  • Payment methods:
    VISA, Mastercard, American Express, Bitcoin (BTC), Wire Transfer, Tron (TRX), Litecoin (LTC), Stellar Lumens (XLM), Tether (USDT), Ripple (XRP), Check (Cheque), MoneyGram, USD Coin (USDC), Cardano (ADA), Dogecoin (XDG), Discover, Money Orders, Ethereum (ETH), AVAX (Avalanche), Shiba Inu (SHIB), Solana (SOL), Binance Coin (BNB), Bitcoin Cash (BCH), Polygon (MATIC)
  • Account currency:
    USD
  • Min. deposit:

    $10 (Crypto)/$500(Wire Transfer)

  • Min. withdrawal:

    $20 (Crypto)/$500(Wire Transfer)

  • Withdrawal limit:

    per month $100,000
    per week $25,000

  • Withdrawal speed:

    EWallets: 0-48 hours
    Bank Transfers: 10-15 days
    Cheques: 7-9 days
    Card Payments: Not offered
    Pending Time: 24-72 hours

Verification

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Additional procedures potentially required
  • Time for document verification: 0 - 3 days

Responsible gaming

Self-Exclusion Tool, Cool Off/Time-Out Tool, Self-Assessment Test, Self-Exclusion Register Participation: No

Information about licenses

PanamaUnverifiable: we tried to check and verify license, but we were unable to do so.

Types of games

Important: Win limit of $1,000,000 per day. This casino has a win limit rule. You will not be able to win more than $1,000,000 per day.

Casino Description

BetOnline Casino is a large online gambling platform integrated directly into the BetOnline network, renowned for its wide array of games and convenient payment options. It offers a comprehensive selection of Betsoft games alongside a 24/7 live casino directly accessible through browsers. Despite its vast offerings and accessibility, BetOnline Casino has notable shortcomings in terms of safety and fairness, which potential players should carefully consider.

One of the significant factors to weigh when exploring BetOnline Casino is its licensing. The casino operates under an offshore business license from the regulatory authorities in Panama. While this allows it to offer gaming services to a broad clientele, it also raises questions about the regulatory oversight compared to casinos licensed in jurisdictions with stricter gambling regulations.

An attractive aspect of BetOnline Casino is its impressive selection of virtual games. Players have access to several popular 3D video slots from Betsoft, featuring various themes and immersive bonus features. Additionally, for enthusiasts of table games, the casino offers a vast array of traditional options such as roulette, craps, baccarat, and multiple poker variations. The casino also hosts a substantial collection of video poker games, catering to different player preferences.

However, a critical point of concern is the fairness and safety of players' experiences. In various reviews, BetOnline Casino's Terms and Conditions and its problem-solving approach for player complaints have been found lacking. This could potentially allow the casino to unjustly withhold winnings in certain situations, highlighting the importance of vigilance when engaging with this platform. Complaints concerning disputed winnings add to the concerns about player satisfaction and security.

Despite these issues, BetOnline Casino continues to attract a large user base, partly due to its extensive range of payment methods. The platform supports 24 payment options, including popular credit cards and a variety of cryptocurrencies such as Bitcoin and Ethereum. This flexibility is coupled with a generally positive customer support experience, which is vital for resolving account or withdrawal issues efficiently.

Furthermore, BetOnline Casino restricts its services from players in several countries like Indonesia, Ghana, and Ukraine, among others. This is an essential aspect to verify for potential international players looking to join the platform. While the website provides a rich set of gaming options and is easily navigable, the restricted access might affect the accessibility for a global audience.

In conclusion, BetOnline Casino presents both enticing opportunities and notable risks. While its gaming variety and customer support are commendable, potential players should be cautious due to concerns about fairness and safety. It is advisable for gamblers to thoroughly review the platform's policies and perhaps consider alternative casinos with a higher reputation for security and equitable play.

List of providers

Betsoft Gaming, Rival, Nucleus Gaming, Concept Gaming, Digital Gaming Solutions, Arrow's Edge, BGaming

Casino reputation

  • Overall rating: 5.3 /10
  • CasinoGuru: 1.5 /10
  • AskGamblers: 3.5 /10
  • BestCryptoCasino: 8.7 /10
  • Bookmaker Ratings: 3 /5
  • Trust index: Very low

Overall rating

CasinoGuru rating

AskGamblers rating

Players' reviews of the casino

User feedback:Good

Rated by 72 users (CasinoGuru)

User feedback (max. 5):2.4

Rated by 435 users (LCB)

User feedback (max. 5):3

Reviews: 10 (Trustpilot)

User feedback (max. 10):4

Rated by 15 users (AskGamblers)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 37

Opened: 1 Resolved: 2 Unresolved: 21 Rejected: 13

  • Found in Blacklists: No
  • No comments yet.
  • Add a review