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  • Overall rating: 5.8 /10
  • Trust index: Above average
  • Found in Blacklists: No
  • Title: JugaBet Casino
  • Year of foundation: 2023
  • Owner:

    Castianes B.V.

Basic information

  • Providers:
    80+
  • Types of bonuses:
    Deposit bonus, First deposit bonus
  • Brand Profit:
    ~ $1,000,000
  • Interface language:
    English, Spanish

Financial information

  • Payment methods:
    Mastercard, VISA, Santander, Banco Falabella, Banco de Chile, Banco Estado, WebPay, Khipu, Tether (USDT), Banco BCI, Mach, Scotiabank
  • Account currency:
    CLP
  • Withdrawal limit:

    per month $450,000
    per day $15,000

Information about licenses

Anjouan Gaming Board
Curaçao Gaming Authority (CGA)

Types of games

Casino Description

JugaBet Casino is an online platform characterized by its diverse game selection and round-the-clock live chat support. While primarily focused on sports betting, it options extend to a variety of casino games, catering mainly to the Chilean market. This includes slots, live games, and video poker from reputed providers like NetEnt and Evolution Gaming, ensuring a broad and engaging gaming experience.

Licensing is a critical consideration for any online casino, and JugaBet is licensed by the gaming authorities of Comoros and Curacao. The presence of these licenses suggests a level of regulatory compliance, though some players might prefer casinos licensed by other reputable jurisdictions known for their stringent regulation. The casino’s ownership by Castianes B.V., combined with estimated annual revenues over one million dollars, places it within the small to medium-sized category. This can be particularly attractive to players who appreciate personalized service often associated with less extensive operations.

A mixed reputation emerges from customer feedback and detailed reviews. Although JugaBet offers a commendable selection of over 80 game providers, complaints regarding its Terms and Conditions have arisen. These include potential exploitative clauses which may affect players’ abilities to withdraw winnings seamlessly. Moreover, the absence of widespread responsible gaming options has been noted as a drawback, indicating that players may need to exercise caution and self-control.

Diving deeper into the user experience, JugaBet Casino reveals certain limitations and appeals. Players report restrictive win and withdrawal limits, an essential factor in decision-making for high-rollers or those looking for significant returns. On the brighter side, the platform supports 12 varied payment methods, including major credit cards and popular transaction systems within Chile, offering flexibility and convenience in managing funds.

Customer support at JugaBet Casino is accessible in multiple languages and functions 24/7 through live chat. This ensures players can resolve issues swiftly at any time, potentially enhancing the overall gaming experience. The diversity of language options aligns with their focus on international outreach, albeit primarily targeting the Chilean demographic.

A standout feature of JugaBet is its extensive catalog of casino games. This covers traditional offerings like blackjack and baccarat to niche segments such as eSports betting and live game shows. The presence of leading game developers such as Pragmatic Play and Yggdrasil Gaming further enriches the casino's library, appealing to gamblers seeking variety and innovation.

Despite its strengths, JugaBet Casino's safety and fairness indices reflect room for improvement. The platform falls in the mid-range category, making it a respectable but not exemplary choice for players prioritizing fairness and ease of withdrawals. As such, players should carefully weigh these considerations against their gaming preferences and risk tolerance.

In conclusion, JugaBet Casino presents a mixed bag to prospective users. Its strong points include a robust selection of games and 24/7 support, while drawbacks like limited responsible gaming features and challenging Terms and Conditions highlight areas for caution. Those intrigued by its offerings should navigate with awareness, balancing the casino's diverse entertainment options with prudent gaming practices.

Casino reputation

  • Overall rating: 5.8 /10
  • CasinoGuru: 7.1 /10
  • CasinoMentor: 5.1 /10
  • Trust index: Above average

Casino Characteristics Assessment

Overall rating

CasinoGuru rating

Players' reviews of the casino

User feedback (max. 5):3.2

Reviews: 30 (Trustpilot)

Casino Complaints and Their Solutions

Total complaints (CasinoGuru): 14

Opened: 2 Resolved: 1 Unresolved: 2 Rejected: 9

  • Found in Blacklists: No
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